Customer Ratings & Reviews

I love this item! VERY easy to use and does the job. For tough stains it will take a while to get out even with the tools. Other than that, this is a worthwhile tool to clean carpet. I am very pleased.

As the industry leader for well over a 100 years Hoover has been designing and producing innovative and quality-built, home vacuum cleaners. So, when I had an opportunity to review the Hoover SmartWash PET Complete Automatic Carpet Cleaner in exchange for the product I did not hesitate. I have two lovable, pet, Bichons Frises, and six playfully, active Grandchildren. Heaven has truly Blessed me and Grandma. However, our tan colored, deep-piled carpet gets devilishly mistreated by both. The puppies love to go outside on the patio and venture into my garden. Have taught them lotsa' tricks, but wiping off their paws is not one of them that is trainable. Needless to say, our Grand Kids come running from outside at light-speed when Grandma tells them cookies are out of the oven, or, she has a Yummy Snack Plate ready. And, wiping their shoes off before coming inside is just something Grandpa says 'to-do' almost every time, but I am totally ignored. Yikes! For the last two weeks I have enjoyed using this Hoover SmartWash PET Complete Automatic Carpet Cleaner to clean the carpeting in my entire house. It has taken me two weeks because I can only clean small sections at a time to keep the puppies and Grand Kids contained because they are so active. What is amazing to me besides the excellent carpet cleaning is that the areas I have shampooed dry so quickly. WooHoo! What do I love about this Hoover SmartWash PET Complete Automatic Carpet Cleaner? * EXCELLENT CARPET & UPHOLSTERY CLEANING – This is, undoubtedly, the main reason to purchase this Hoover SmartWash PET Complete Automatic Carpet Cleaner. I am so pleased with my results. In the past I have always used an expensive carpet cleaning service with the added expense of moving my furniture and extra charges for pre-cleaning my heavily, soiled areas. This Hoover is far superior to my past carpet cleaning service results, I will never, ever use them again. And, I can take my sweet old time doing area carpet sections without a total disruption of our regular household activities. Hoover folks have hit a home run out of the park with this amazing machine. YooHoo! * EZ TO OPERATE – I am a senior citizen with arthritis in my hands, and was pleasantly surprised as to how easy this baby is to operate, fill, and empty. This Hoover is so 'Senior-Friendly'. Love It! I do not need to keep a trigger depressed on the handle as it has a 'Left Hand', ON/OFF foot peddle. It glides over my carpet as it washes while I move it forward, and, rinses/dry as I pull it backwards. It takes no more effort then my regular vacuuming. Although though this unit is not self-propelled it glides almost effortlessly thanks to the motion of both FlexForce Pet Power Brushes. There is also a foot peddle of the 'Right Hand' side, which releases the unit from 'Upright' to any angle I feel is comfortable to use while operating this Hoover. The on-board electrical cord is a generous 22 feet long, and has a cord clip on the 'Spot Remover' wand to keep the cord from interfering while I use this machine. It also has two cord hooks to wrap the electrical cord for storage. * FEATURES – The top handle of this machine is actually a detachable 'Pre-Treat' wand with its own solution reservoir. Hoover has designed this wand for me/you to use its OXY 'Spot Cleaner' for heavy duty stains, and, or 'Paws and Claws' Deep Clean and Neutralizer at full-strength for pre-treatment cleaning. The 'Spot Cleaner' requires 10 minutes of activation time before using the machine. BTW – Hoover includes a 6 oz sample bottle of each along with a 64 oz sized bottle of 'Paws and Claws' Deep Clean & Neutralize. I purchased a separate, Value Sized, 128 oz, of 'Paws and Claws' Deep Clean & Neutralize from my local Walmart to finish my entire house. Pushing forward automatically sets this Hoover in 'Wash' mode, and pulling back sets it in 'Rinse/Dry' mode. On the Left Hand bottom of the unit at the 'Recovery Nozzle' there is an automatic 'Wash/Dry' LED Display. On the Left Hand side of the top unit there is a Auto Dry Button, which delivers powerful extraction and Heatforce™ for faster drying. It continues to suction water from my carpet while enhancing the drying process. Fantastic! This is an outstanding feature. It cuts down the drying time and pulls even more shampoo and rinse water out of my carpet. How cool is that? TIP: Remove the 'Solution Tank' to further enhance the rinsing process of any cleaning solution residual in 'Dry Only' mode. An 8 foot hose is included along with a 'Antimicrobial Pet Tool'. This can be used for spot stains on steps, anywhere in my house, and, or, upholstery cleaning too. The 8 foot auxiliary hose connection is just above the 'Recovery Nozzle' on the front of the unit. The cover just flips down to access the hose port. A convenient Accessory Storage Bag is included to contain the 8 foot hose and Antimicrobial Pet Tool. * MAINTENANCE – The 'Dirty-Water' tank is easily removed by pulling up on the release latch. The filter can easily be rinsed and allowed to air dry. A clean filter is vital to the continued suction effectiveness. Cleaning the nozzle is upfront and easy since it is clear to see through any nap or debris build-up. Simply remove the nozzle and rinse, and or, remove carpet nap and debris. The two FlexForce Pet Power Brushes are also very visible through the clear ABS nozzle, and easily removed for cleaning under a strong flow of running water. * BENEFITS – My house has never been as fresh and so clean-smelling since I cleaned all my carpet with this Hoover SmartWash PET Complete Automatic Carpet Cleaner. The carpet actually looks like it did when it was installed over 20 years ago. I love this machine because Grandma says I did 'Good'. A Happy Grandma makes for a Happy Grandpa. Our Grand Kids can now stampede from outside through our house to Grandma's cookies because if there is a carpet soiling problem Hoover has made it just a minor issue with Spot Cleaning. In summary I highly recommend this outstanding Hoover SmartWash PET Complete Automatic Carpet Cleaner. Coupled with the 2X carpet cleaning, concentrated formula of Hoover's Paws & Deep Clean & Neutralizer, this machine does an excellent job of cleaning pet and Grand Kids carpet stains and 'accidents'. You certainly can buy a much more expensive carpet cleaner, but can you match the excellent cleaning results and ease of operation Hoover has designed for deep cleaning, pets and Grand Kids mishaps?

Absolutely amazing no belts... handle comes off as a xtra tool spot treat areas... has xtra dry button really get ur rugs dry... automatically says wash n dry no button to push... except for xtra. super dry easy to clean I highly recommend

I have an older Dog that makes lots of messes on the carpet. well the new puppy does to. Glad to have this tool in my closet. works great and easy.

So easy to use!! Works great! I would definitely recommend this to anyone with pets!

---- Summary ---- Pros: - Compact design - Easy assembly - Simple to use - Deeply cleans carpet - Automatically mixes water and solution - Spot treatment wand - Antimicrobial pet tool - Five-year warranty Cons: - None ---- Review ---- Design: In the box, there is the Hoover Smartwash carpet cleaning machine with a detachable “spot chaser” handle, antimicrobial pet tool and hose, a mesh storage bag, and a sample bottle of the cleaning and pretreat solutions. I appreciated the straightforward instructions and quick assembly. Just attach the handle and water/solution tanks after filling them. Near the right wheel of the machine is the recline pedal, and near the left wheel is the on/off pedal. I was able to start testing it within a few minutes of opening the box. The frustration-free experience left me with a positive first impression. Although most of the machine (at least the outside) is plastic, it feels durable. After each use, the water tanks (one for clean and another for dirty water) are easy to remove for emptying and cleaning. The simplicity of the Hoover Smartwash is a big perk, so hats off to the design team. Features: A standout feature of the Hoover Smartwash is the automatic switching between applying the solution and water when pushing forward and then extracting and drying when pulling backward. There are no triggers or buttons that have to be pressed, so it is very intuitive. The handle, which doubles as the “spot chaser pretreat wand” can be removed to aim at stains and dispense pretreat solution at the push of a button. This is great for tough stains that need a little extra attention. It does not work wonders on stains that have been in the carpet for years, but it does a pretty good job cleaning up recent ones. I tried the included antimicrobial pet tool on my microfiber couch, and it was much easier and more effective than my previous couch cleaning method, which was using a rag and soapy water. Performance: Wow, that was on my carpet? This was my first thought when looking at the dirty water tank with the contents of what had just been extracted from a small area in my living room. I was expecting some cloudy, light brown water, but it was almost black. Seeing this along with the noticeably brighter appearance of the carpet after washing made it clear to me that this is a high-performance machine. It is louder than a vacuum, but that is understandable given its powerful cleaning capacity. The two flexible brush rolls really dig into the carpet to extract dirt and wipe the carpet fibers clean. After use, the carpet is damp, so I would recommend using it in the evening and leaving it to dry overnight. It will be dry by morning. Or you can go over it a few times in “dry only” mode to speed up drying. I would also recommend vacuuming the carpet prior to using the Hoover Smartwash because it will prevent pet hair and debris from collecting in the Smartwash brush rolls. Verdict: Using the Hoover Smartwash is truly just like vacuuming. The simplicity is a big win in my eyes, and the performance is beyond my expectations. I find it satisfying to see the dirty water being extracted from my carpet, and it gives me peace of mind to know that it is clean. I would recommend the Hoover Smartwash to anyone who has carpet in their home, especially those with pets.

This design of this carpet cleaner is well thought out and it is truly easy to use. It improved the look of every floor I used it on and got out some really ugly spots, but there were a few spots I couldn't get out even after pretreating. Pros - Filling the tanks and set up was intuitive. The hose for the spot tool has easy to use latches. The clean water and solution tanks are inserted and removed with a gentle tug. The dirty tank has a big latch to release it. - The pretreat wand is great. You can easily treat spots while using the machine. It has good reach, the handle makes it easy to aim, and it sprays the solution out so there is no bending over. - The forward to clean, back to dry, with a button for dry only makes it very easy to use. It even has a indicator built in to tell you when it is in each mode. It really is like a vacuum cleaner. - The dry only mode lets you make a few extra passes and my regular carpet was dry in 3-4 hours. - I have had a few other carpet cleaners and I hated cleaning them when I was done. I found it very easy to clean this one. Emptying the tanks was straight forward, with easy access to the dirty tank's strainer to clean it. The plastic cover to access the brushes also releases with just one latch. - The spot treatment tool and hose have a mesh bag that can be hung from the handle when storing. Things to Consider - I threw some tough jobs at it. My dog has left many stains on my upstairs carpet and wet paws/shoes have taken a toll on my rug by the back door. It did a great job of cleaning up the dog's mess and removed some tough spots from the entry rug, but I had a few mystery spots that it couldn't get out. More regular cleaning may help. - This is not a vacuum. You need to get as much dirty and hair up as you can before you use it or it will clog the filter or build up in the area with the brushes. - Make sure you read the directions as this might not be ok to use on every carpet or piece of upholstery. - You need to dry it completely before storing. So make sure you have a tile floor or other hard surface (not wood or laminate) to set it on while you clean and dry it.

The Hoover SMARTWASH PET COMPLETE AUTOMATIC CARPET CLEANER is an excellent product. Easy to set up if you read the instructions and easier to operate. Fill the clean water tank and the solution tank and you're set. The tagline "Easy as Vacuuming" doesn't lie. You push forward and it auto mixes the solution and water to clean, pull back slowly and it dries with great suction and is heated. Even got used the Antimicrobial attachment tool on one of my three cat trees and it was easy to use. After cleaning the carpet in my room, I can say I was thoroughly impressed. The amount of cat hair (I have 3) and dirt that this machine picked up was a bit sickening, but I feel better because now me and the cats can feel a bit better in our space. Also has a Pre-treatment Wand located in the detachable handle (runs off 2 AAA batteries). Overall I can see me using this every 2-3 months to keep the insane grossness away.

I have several indoor cats, so I'm always looking for a better or more convenient carpet cleaner to help with the occasional dirt that normal vacuuming doesn't pick up. So far, the Hoover SmartWash+ PET Complete Automatic Carpet Washer seems to be pretty much a home-run. Assembling the product and flipping through the manual took about 10 minutes. I was actually cleaning a portion of carpet within 15 minutes of opening the box... and that's the real beauty of the product; its simplicity. There is no measuring/mixing of water and solution, you simply put the water, cleaning solution, and pretreating liquid into their respective tanks, turn the machine on, and off you go. I must admit that not having to pull a trigger to dispense cleaning solution did take some getting used to, but once I got used to just pushing the machine forward to clean and pulling it back to dry, I was hooked. Stains are easily handled by simply removing the handle (very easy to do), which doubles as the pretreating spray wand, and spraying the stain with pretreating solution. If the stain is stubborn, you can attach the Pet Tool (which takes seconds) and scrub to your heart's content while spraying even more solution if needed. After I tested the cleaner on an area of carpet in the living room, I decided to try it on an area rug in the entryway and the amount of dirt that was removed was quite impressive. I was a little worried that I wouldn't be able to get the area rug dry enough, but using the Auto Dry mode left the rug only slightly damp and it was dry to the touch about an hour later. After use, cleaning the product was just as easy as cleaning the rug. Overall, I'm very pleased with this product; it cleans extremely well and it's simple to use. The major plus for me is that there's no measuring/mixing of water and cleaning solution... everything has its own tank. If you're looking for a carpet cleaner, I believe you should take a hard look at this one.

It is important to understand that this Hoover is absolutely NOT a pet vacuum. Though it is named the “Smartwash Pet Complete”, it has almost no features that have anything to do with pets. The device uses a combination of water & stain remover to wash carpet, but it is not built to tackle any amount of fur, hair, or debris. As a matter of fact, the very first step in the instruction manual is to vacuum the floor (with a different vacuum) before using the Smartwash Pet Complete. The reason that the “Smartwash Pet Complete” costs 33% more than the non-pet “Hoover Smartwash” is because this pet version has: 1) Spot Chaser Pretreat Spray Wand (battery powered): The handle of the carpet cleaner can be pulled off of the main body and used to spray carpet cleaner that it housed in a small bottle that is affixed to the handle. 2) FlexForce PowerBrushes: Hoover says these are antimicrobial brush rollers that are angled in a special way to remove pet stains while being made from a material that resists odors. 3) Antimicrobial Pet Tool: This is the manual hand tool accessory that can be used on stairs and furniture. The brush is rubber spikes (as compared to the standard bristle-style brush on the normal Smartwash Cleaner). Both the pet version & standard version are able to spray cleaner from the hand tool. Here is what I do not like: - There is no way to adjust the height of the vacuum (for different lengths of carpet). - The cleaner automatically sucks up moisture when you pull back - meaning that the detergent doesn’t have a chance to sit / soak. It simply applies a quick rinse before sucking up the soap (and supposedly applying heat to help dry the carpet). - Even after pre-vacuuming, the rollers quickly get clogged with wet hair & fur. - The rollers do not clip in very well and seem to be held in place mostly by the top of the plastic cover. - The suction does not pull up enough of the liquid from within the carpet. The user is required to put the device into dry/suction only mode and roll over the carpet several times. Even then, the carpet remains wet for several hours. - Nearly the ENTIRE vacuum is made from plastic which makes it feel very cheap. - The “Spot Chaser Pre-Treat Spray Wand” requires batteries. - The “Spot Chaser Pre-Treat Spray Wand” spits out a single thin stream of carpet cleaner instead of a nice wide spray that would help to cover an entire stain. - I don’t like that the manual hose is a separate attachment that cannot be stored on the vacuum. Instead it must be stored in an accessory bag. - After each use the vacuum must be taken apart so that clumps of gross mushy gunk can be cleaned from every internal component & surface - much of it clogged in difficult to reach places. - The reservoir that captures the dirty water is not shaped in a way that would allow for easy pouring & cleaning. There is a large lip around all edges that holds in dirt. While the vacuum doesn’t feel as though it has any pet specific function, there are a few positives: + It does pull up a lot of dirt, even from carpet that appears to be clean. (My 5 year old son asked if the tank was full of chocolate milk.) + The vacuum head is clear so you can actually see the dirt being pulled from the carpet. + There are absolutely no filters that need to be replaced. + The user is not required to pre-mix water with carpet cleaner. The vacuum does this automatically. + The vacuum can be easily disassembled for cleaning. + The size of the water tank & cleaning solution tank are sufficient in size (meaning that you don’t have to re-fill them constantly). + The hose attachment has a spiky rubber brush head that helps to agitate stains and also pulls up pet hair. If your goal is to purchase a carpet cleaner and not a pet vacuum, you might be satisfied with your purchase. I personally believe that the name is misleading - as it is not well equipped to deal with fur (which is an inevitability with pets). I believe that it would be worth saving 1/3rd of the price by purchasing the standard Hoover Smartwash. You will simply need to use a spray bottle to pre-treat (instead of the Spot Chaser Wand). I would recommend the regular Hoover Smartwash instead of this Pet Version (even for those who have pets).

This is really easy to use and from what I can tell does an adequate job with cleaning. I got it to deal with a pet having adjustment issues and thus dealing with pee cleanup. Not sure how deep the clean is on this because I've had to repeat clean certain areas (even after blocking access to avoid resoil). The spot clean wand has best intentions but is kind of a pointed weak stream. Cleanup of the machine parts is mostly easy but I wish the dump tank didn't have some of the corners (for stuff to get stuck in). The cleaning action is easy and using the "dry only" feature allows for the carpets to avoid being overly wet. Dries in about an hour. Certainly cheaper route than calling a pro truck.

We have 2 large dogs and they sometimes leave a mess for us to clean up. This cleaner makes it a breeze to clean up after them and it works so great!

Love this machine! I owned a Hoover steam vac for 20 years and it finally crapped out so didn’t think twice about another Hoover but this one is a huge difference in ease of use and superior cleaning quality. The design, weight factor and performance is exceptional hands down! Don’t think twice just buy it if you want to have an excellent cleaner and stop paying Stanley Steamer or whomever you use to overcharge you for a good carpet cleaning. Highly recommended!

I'M IN AWE!! THIS IS THE BEST...THE BEST SHAMPOOER VACUUM!! IT DEEP CLEANED AND DRIED THE CARPET WITHIN 40 TO 80 MINUTES!! FROM THE FIRST TIME USING... TO THE ENGINEERING OF IT!! EASY TO CLEAN THE ROLLERS..THE WHOLE MACHINE...THE WAY I SEE IT AND EXPERIENCED IT...THERE IS NO OTHER CLEANER ON THE MARKET BETTER THEN THIS ONE!! THE SPOT TREATMENT BEFORE VACUUMING ALSO NEEDS PRAISE!!! I've had the Hoover Pet Pro Plus prior to this one!! I'm a dog mom of 4 little pups!! One is getting old and sometimes forgets to go outside. Two are rescues that came from a dog hoarder. So with that being said..I have been a long time Hoover customer! I've had multiple Wind Tunnels. Bought the new React (Smart Sense)Vacuum for pets. I love this one also!! Wish they'd make one that comes apart to clean as easy as the Smart wash though. I CAN NOT SAY ENOUGH ABOUT THIS MACHINE...TOP NOTCH!!

I just want to say for a machine that is not a commercial unit this unit is awesome. They really did some R&D work on this thing. Very smart festures and easy to use. The push pull clean/dry function is great and the dry only function are amazing for quicker dry times. Assembly is a no brainer. I wish some parts were more solid but I guess to save on weight some things can be forgiven. *As a side note to anyone new to using a carpet claener....make sure you vacuum with s regular vacuum before hand. This may be a no-brainer to most but just because this unit is a "pet care" specific machine you will gumit up and not get a good cleaning.

It’s works amazing! So great I actually took the time out of my day to leave a review LOL seriously I used this on my new apartment carpet that they “shampoo” before you move in and this made it look 10x better the carpet was so much brighter, softer and fluffier. You don’t have to push the handle to let out water and release to suck it up like the originals, it does it all on its own (very convenient for my husband) so simple to use. IF YOU ARE A PET OWNER I HIGHLY RECOMMEND! I have 3 puppies being potty trained and the spot chaser on this is so convenient! This deserves 10 stars!

Super easy to use gets carpet clean and spots out . The extra wand feature where u can take off and use a trigger to presoak spots works awesome. Having separated tanks for the clean water and dirty water is a necessity i couldn't believe all the dirt i had in my rugs. Super worth the monies instead of renting a machine where u dont know where it was used last . Haven't had a chance to use the hose feature yet but am going to soon to use on my car seats . I love this feature u get more than a carpet cleaner u get a step and furniture and cart seat cleaner too.

Love love love it!!!! It cleans well, and sucks up the water very efficiently, so the carpet drie quickly. It's easily to disassemble it to clean too. Great product!

Love this cleaner!!! Literally it made carpet cleaner than I ever could have imagined!! However the spot treater in the handle could be better for sure it is difficult to get it to work consistently I don't hardly ever use it much so it isn't a make or break it for me since the actual cleaner itself is the best I have ever used along with the handheld manual cleaner ! And clean up is super simple and the rollars come out completely witch is awesome, it's definitely one of the clean units I'm most proud of!!!

Cleans up carpet amazingly well. Was easy to assemble, and super easy to clean and any part that could hide lint or what not is easily removable to clean directly. The automatic functions work as designed, and the separate clean and dirty water tanks are so much easier to manage and clean vs the usual tank that has a bladder embedded in it. I can see this machine lasting quite a while vs other ones out there. Would definitely recommend.