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Customer Ratings & Reviews

Your price for this item is $93.99
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The comparable value price is $109.99

Customer reviews

Rating 4.4 out of 5 stars with 1508 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers praise the WindTunnel 2 High Capacity Bagless Pet Upright Vacuum's powerful suction, ease of use, and effectiveness in removing pet hair. Many appreciate its lightweight design, affordable price, and useful attachments. Positive feedback also highlights its strong performance on various floor types. While some users noted the noise level and challenges with emptying the canister, the overall sentiment is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 1,508 reviews
  • Rated 2 out of 5 stars

    Okay for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read so many reviews on vacuum's i didn't realize this one didn't have a retractable cord, which makes it easier than having to wrap your cord after each use. I didn't care for the fact when you're vacuuming and need to go over throw rugs, etc that you have to literally lift this product up. It doesn't just glide over the area's. For some reason it doesn't stay in a somewhat locked position in order to glide over??? Otherwise it does it's job for the price paid. I will be looking for another vacuum soon.

    No, I would not recommend this to a friend
    • Brand response from HooverUSA
      Posted .

      Hi Lulu! We're sorry to hear you feel this way. We truly appreciate your feedback, and will forward it to our product development team for reference on future products. Based on your feedback, I believe I've found the perfect fit for you. Ive attached a link for your convenience. http://bit.ly/2rN4fSu We're here for you! -Sophia Hoover

  • Rated 3 out of 5 stars

    Ok cheap vaccuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum seemed like a good responsible buy but after one use it took up almost my whole carpet and it overheated. It doesn't suck up dirt very well on the hard wood floors.

    No, I would not recommend this to a friend
    • Brand response from HooverUSA
      Posted .

      Hi Arheta3! Oh no, that doesn't sound right. We want to help. For further assistance in this matter feel free to give us a call at 1-800-944-9200 between 8am-6pm M-F. We look forward to hearing from you! - Michael, Hoover Customer Care Hoover

  • Pros mentioned:
    Weight

    Rated 2 out of 5 stars

    Okay product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a lightweight vacuum Cleaner. Not for a bigger home. A small apartment is okay.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok I use it on carpet and bare floors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Dyson at home and it definitely isn't as good of a vacuum for picking up the carpet pile but for what I'm using it for at the store it seems to work okay.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This unit is horrible poor design ....do not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a high capacity dirt canister but this will pick up very little hair and clogs up you have to empty multiple times just to do a small carpeted area

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not that great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to take care of hardwood floors and it just blew the dust around more than it picked up. Not worth my efforts.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this vacuum. It is hard to push and it makes too much heat from the exhaust. It feels like cheap plastic.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good price-value balance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is somewhat heavy and cumbersome to handle. The brush system is simple but effective for high pile carpets. No need for filters.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    hoover vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this vacuum until the clip to the bucket broke, But with Best Buy product replacement plan , I got a new one , no questions asked.

    I would recommend this to a friend
    • Brand response from HooverUSA
      Posted .

      Hi myson! We appreciate the time you took to review your WindTunnel 2 High Capacity. We strive to provide the best products possible for our consumers. If assistance is ever needed, please feel free to reach out to us on Facebook or Tweet us @HooverUSA. We're here for you! -Michael, Hoover Customer Care Hoover

  • Rated 3 out of 5 stars

    Returned First One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return the first one. It broke after a week and couldn't get in touch with customer service at Hoover. Hopefully this one works

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for most applications

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adjustment for wood / carpet is cumbersome. Would like to have ability to turn off brush rotation when using accessory hose.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good vaccum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good vaccum just turns off after 30 min to protect from overheating

    I would recommend this to a friend
    • Brand response from HooverUSA
      Posted .

      Hi! If your cleaner is shutting off there may be a minor clog or dirty filter causing this. Remove the dirt cup from the cleaner. Push up on the gray latch in front of the dirt cup ;id that has the Hoover emblem in the center. You will see a foam filter. Check both sides of filter. If dirty, run under warm running water until clean then sit on it's side for 24hrs hours or until dry. Next, remove both ends of hose off cleaner. Run a broom handle through hose to knock out any possible clogs. Hope this helps!

      -Giselle
      Hoover Customer CareHoover

  • Rated 3 out of 5 stars

    Basic vaccum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works OK. The belt goes loose everytime it faces any resistance from things like high pile carpet and the like.

    I would recommend this to a friend
    • Brand response from HooverUSA
      Posted .

      Hi there! This vacuum does come with a height adjust for longer carpets. It is possible that the belt may have stretched, which it will do instead of causing stress to the motor. Hope this helps! Hoover

  • Rated 1 out of 5 stars

    It is not a good vacuum.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box which collects dirt is too tight when is time for damping the dirt does not come down you have to take the dirt out by your hands.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my apartment. Works ok between hardwood and carpets but you have to adjust the vacuum height to frequently.

    I would recommend this to a friend
    • Brand response from HooverUSA
      Posted .

      Hi Nuke! We appreciate the time you took to review your Air Lift Deluxe. We strive to provide the best products possible. Thank you! -Michael, Hoover Customer Care Hoover

  • Rated 3 out of 5 stars

    Gets rid of most of the dirt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets rid of most of the dirt after a few passes. Like it so far only time will tell. Best thing got it for a low low price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok vacuum for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hose too short. Dusting brush not really a brush, some kind of plastic thing. Can't use on furniture.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done and it's a good price so I m happy with this product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for student apartment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum picks up dirt well and it is easy to empty the canister but it is on the heavier side.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hopefully it will preform the way it should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are missing some parts that will be used in the cleaning. Called company and they are off for the holiday.

    I would recommend this to a friend