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Customer Ratings & Reviews

Your price for this item is $93.99
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The comparable value price is $109.99

Customer reviews

Rating 4.4 out of 5 stars with 1508 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers praise the WindTunnel 2 High Capacity Bagless Pet Upright Vacuum's powerful suction, ease of use, and effectiveness in removing pet hair. Many appreciate its lightweight design, affordable price, and useful attachments. Positive feedback also highlights its strong performance on various floor types. While some users noted the noise level and challenges with emptying the canister, the overall sentiment is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 1,508 reviews
  • Pros mentioned:
    Suction

    Rated 2 out of 5 stars

    vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    vacuums well just unable to clean areas with wand ,, not long enough

    No, I would not recommend this to a friend
    • Brand response from HooverUSA
      Posted .

      Hi nanaof7! We have an telescopic wand that is 21 inches long. You can purchase this using part #304315001 on our website. Hope this helps!

      -Giselle
      Hoover Customer CareHoover

  • Rated 3 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Pick up is good. That's all I have to say about that

    I would recommend this to a friend
    • Brand response from HooverUSA
      Posted .

      Hi BESTBUY! We appreciate the time you took to review your WindTunnel 2 High Capacity. We strive to provide the best products possible for our consumers. If you ever require any assistance, please feel free to reach out to us on Facebook or Tweet us @HooverUSA. We're here for you! -Michael, Hoover Customer Care Hoover

  • Rated 3 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent vacuum for the price. The hight adjustment knob could be better

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work as expected for a cheap vacuum machine, not very sturdy vacuum.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this vacuum recently. I brought it home and the floor suction stopped working after vacuuming 3 rooms. I took it back thinking it a fluke and brought home a new version. That one also quit on the same day. So I took that one back and was refunded my money. A friend of mine gave me a very old vacuum, it's probably been around for the last 40 years. It works great! Things used to be made right. This vacuum seems built to break.

    No, I would not recommend this to a friend
    • Brand response from HooverUSA
      Posted .

      Hi ThornB,
      That shouldn't have happened and we apologize for the inconvenience. Please email [email protected] so we can help. Thanks! --John, Hoover Customer CareHoover

  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I haven't had it long enough to really rate it.

    I would recommend this to a friend
    • Brand response from HooverUSA
      Posted .

      Hi Dudlum! We want to thank you for the time you took to review your WindTunnel 2 High Capacity. We strive to provide the best products possible for our consumers. If assistance is ever needed, please feel free to reach out to us on Facebook or Tweet us @HooverUSA. We're here for you! -Michael, Hoover Customer Care Hoover

  • Rated 3 out of 5 stars

    Heavy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very heavy machine to push. Cleans the carpet well and easy to clean.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Efficient but heavy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the work, it, efficient but heavier than expected.

    I would recommend this to a friend
    • Brand response from HooverUSA
      Posted .

      Hi Egav! We appreciate hearing from our customers and strive to provide the best products possible.We will pass your comments along. Thank you! -Michael, Hoover Customer Care Hoover

  • Rated 3 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad wish I had something more powerful would recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its aight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job. Got it on sale. You get what you pay for mate.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a few problems with this machine. Dont do it

    No, I would not recommend this to a friend
    • Brand response from HooverUSA
      Posted .

      Hi MacBook! We're sorry to hear that you had problems with your WindTunnel 2. We would like to help in any way we can. Please send us an e-mail at [email protected] for further assistance in this matter. –Michael, Hoover Customer Care Hoover

  • Rated 3 out of 5 stars

    Should've read more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too heavy and needs different attachments and tools

    No, I would not recommend this to a friend
    • Brand response from HooverUSA
      Posted .

      Hi Busy! We want to thank you on the time you took to review your WindTunnel 2 High Capacity. We strive to provide the best products possible for our consumers.If assistance is ever needed, please feel free to reach out to us on Facebook or Tweet us @HooverUSA. We're here for you! -Michael, Hoover Customer Care Hoover

  • Rated 3 out of 5 stars

    vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good vaccum like the product always shoot at best buy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Already broken

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just over 30 days, and its already broken! So disappointed.

    No, I would not recommend this to a friend
    • Brand response from HooverUSA
      Posted .

      Hi BrKM! We're so sorry to hear of your disappointment. We would be more than happy to help out with your problem. Please call 800-944-9200 for more assistance. We got your back!
      -Joscelyn,
      Hoover Customer Care Hoover

  • Rated 3 out of 5 stars

    good vacuum for no pets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum works well if you do not have any pets.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my vacuum it works very well I tell my kids

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    so far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this product. It has stood strong so far

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mediocre vacuum cleaner (cheap material)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It solves the purpose. The material is very cheap.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    would not buy again...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one and loved it..so I bought another one ..before I got the 2nd one out of the box, the 1st one just quit...so I took the unopened one back to the store. I have contacted HOOVER and am waiting to see how this is resolved. They know there is an issue with these sweepers, they get hot and shut down, after cooling 15-20 minutes they may restart, as the owner's manual states. Mine would not start again. So I have a vacuum that I've used three times that I may just have to pitch because I don't think I'm going to spend any money on fixing it.

    No, I would not recommend this to a friend
    • Brand response from HooverUSA
      Posted .

      Hi Betty, we're sorry to hear you had this experience! We always want to make sure you have a positive experience when it comes to using our cleaners. It could be time to rinse out your filter. Remember to only rinse it with water and let it dry for 24 hours. If that does not help, we ask you to make sure the dirt inlet tube is not clogged. If it is, remove the nozzle and then remove the clog. This should increase your suction! If you still run into issues, please call our customer service team at 1-800-944-9200. Thanks! Cierra Hoover

  • Rated 2 out of 5 stars

    Not very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum does not pick up dog hair very well. Also it is hard to push, and the hose for accessories is only about 2 feet long, can't reach too far with such a short hose.

    No, I would not recommend this to a friend
    • Brand response from HooverUSA
      Posted .

      Hi Willow, We recommend some trouble-shooting. Remove the hose from both ends and push a broomstick through. The filter on top of the dirt cup can be washed with water. Allow to air dry for 24 hours. The filter should be washed every 4-6 uses. Check the lower hose with a grabber too. Hope this helps! Doug, Hoover Customer Care Hoover