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Customer Ratings & Reviews

Your price for this item is $93.99
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The comparable value price is $109.99

Customer reviews

Rating 4.4 out of 5 stars with 1508 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers praise the WindTunnel 2 High Capacity Bagless Pet Upright Vacuum's powerful suction, ease of use, and effectiveness in removing pet hair. Many appreciate its lightweight design, affordable price, and useful attachments. Positive feedback also highlights its strong performance on various floor types. While some users noted the noise level and challenges with emptying the canister, the overall sentiment is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,508 of 1,508 reviews
  • Rated 2 out of 5 stars

    Overheated on 3rd use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overheats way easier than the wind up vacuum......

    No, I would not recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 1 out of 5 stars

    Such a waste of money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum had GREAT suction at 1st but I've had less than 6 months and it stopped working twice and Bestbuy said because I didn't purchase the extra coverage they cannot replace it! smh

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Not good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had the vacuum for about two months and the sections stop.. The vacuum was very heavy, was very loud

    No, I would not recommend this to a friend
    • Brand response from HooverUSA
      Posted .

      Hi Janney76,

      It sound like you have a clog. First, check your filter and rinse it under warm water if it's dirty. let it dry for 24 hours. Also detach the main hose and run a broom handle through it to knock out any clogs. One last place to check is the lower nozzle. Remove the hood and take out the brushroll and use a wire utensil to clear out any obstructions. Hope this helps! if you have any questions, please email [email protected]. --John, Hoover Customer CareHoover

  • Rated 1 out of 5 stars

    Overheats after first use!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't waste your time or money on this. This overheats and then you have to take it apart and try to clear all the chambers out. Customer service wasn't any help, they tell me to take it to a repair shop, after one use!!! I am going to throw it away and but a different brand and model. Too bad I didn't return it sooner.

    No, I would not recommend this to a friend
    • Brand response from HooverUSA
      Posted .

      Hi MissouriGirl1900,
      We want to help. The air path shouldn't be clogged after one use. Please email [email protected] so we can provide further assistance. Thanks! --John, Hoover Customer CareHoover

  • Rated 1 out of 5 stars

    store policy on returns sucks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a Hoover Wind Tunnel at Best Buy. Not only did it blow up and smell like burning rubber, when we took it back we were told that we could only get a store credit. We had our receipt and it was 19 days after the purchase. The sales accociate said they had many returned. We are being forced to shop at Best Buy. We will never shop at Best Buy again. They do not treat their customers right and they carry seconds.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worthless

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not waste your money on this piece of junk. Bought it just after New Years, only used it a handful of times. Now it's not even April yet and this thing is dead in the water. My daughter was using it and it just stopped running. Took the hoses off and made sure everything was clear, put it back together and hit the switch... nada. Click, click click. Junk.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Brush head wears quickly.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this on 12-31-16 worked pretty good for the money up until now. 8-25/17. used very lightly and hepa filter cleaned regularly but the bristles on the brush head are worn way to quickly and its a $35 replacement but I barely used this vacuum I don't recommend spend the extra money to get a better vac.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Heaviness

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return this item because I found it too heavy, harming my wrist, my shoulder and my back. It was also very hard to move it on a Chinese rug.

    No, I would not recommend this to a friend