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Customer reviews

Rating 4.3 out of 5 stars with 4669 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.3 out of 5 stars

  • Maneuverability

    Rating 4.1 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers frequently mention the powerful suction and ease of use of the WindTunnel® 2 Whole House™ Rewind Bagless Upright Vacuum, along with its effective carpet cleaning and convenient cord rewind feature. Many appreciate the included attachments and consider it a good value for the price. However, some find the vacuum to be heavy and noisy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 147 Showing 2,921-2,940 of 4,669 reviews
  • Cons mentioned:
    Size

    Rated 3 out of 5 stars

    bulky

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned a wind tunnel vacuum 20 years ago and it was better built and smoother to use. This vacuum is bulky and awkward to move around

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hoover vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is working well. I vacuumed my carpet with the vacuum I owned previously then vacuumed with the new one . I couldn't believe how much more it vacuumed out of the carpet after I just vacuumed with my older vacuum

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best vacuum ever

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is practically perfect in every way. The only thing that hasn't been great about it is the little mini brushroller head attachment. It is belt driven and gets stuck/doesn't function. Other than that, I highly recommend this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when i bought this vacuum it was $100.00 and by far one of best ones i had went strong for 3 years. till the ruber got loose but expected thus why i place the warranty.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Exact same as the older machine, but poorer qualit

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overheats and shuts of within a few minutes. Followed instructions, pulled cord all the way out, still overheats. Machine won't turn on until it cools off. Machine is supposed to be an upgrade to its previous version, but it's exactly the same. (Except the previous version doesn't overheat.) Even the parts are interchangeable.

    No, I would not recommend this to a friend
    • Brand response from HooverUSA
      Posted .

      Thank you for taking the time to share your feedback regarding your Wind Tunnel 2 Whole Home Rewind. We are sorry to hear you are not entirely satisfied with your purchase. We will ensure that this feedback is forwarded to the appropriate department. If you require additional customer service support, please feel free to reach out to us at Hoovercustomersupport@ttifloorcare.com ~Warm Regards, The Hoover Team Hoover

  • Rated 4 out of 5 stars

    Does a pretty good job on dog hair.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent value for the price although amazon had reconditioned ones for $30 less. I wanted it asap as my old vac died and I had a big black Lab shedding like crazy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful compact vaccum cleaner.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Hoover WindTunnel 2 to replace an older model Hoover we had for years. We got a great deal on the price. I am looking forward to the durability and service we had in the last model. So far, we are very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 3 out of 5 stars

    Works great but heavy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, vacuum works great. Cons- there's no place to store the upholstery want and the the other attachment doesnt stay in place when bent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vaccuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new vacuum does everything my hardwood floors and my rug as well as my sofa and gets all the pet fur up and no bags which is great especially with asthma

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good vacuum, nice power, However a 3 weeks after using, the retractable cord would not retract, will have to take to a shop to fix as Best Buy won't fix it.

    No, I would not recommend this to a friend
    • Brand response from HooverUSA
      Posted .

      Hi marknmd! If you're able to see the red sticker on the end of the cord, it's been pulled out too far. The cord reel may be jammed. The vacuum will need to be serviced. To view authorized repair centes near you please visit: https://hoover.com/locator/. Hope this helps! ~Kenya, Hoover Customer Care Hoover

  • Best Buy Employee

    Rated 1 out of 5 stars

    Caution: Smoking!!!!!

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    Best Buy Employee
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product started smoking and burning. No idea what happened. Used my $60 protection plan and got a replacement. Same issue a few weeks later. Best Buy won’t help at all and told me to eat the cost. Now I have to spend another 150+ on a vacuum.

    No, I would not recommend this to a friend
    • Brand response from HooverUSA
      Posted .

      Thank you for taking the time to share your feedback. We apologize you are having issues with your Hoover WindTunnel 2 Whole Home Rewind - Cobalt Blue & Iron Ore. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please contact us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you!
      ~Warm Regards, The Hoover Team Hoover

  • Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Picks up the dirt and does a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it is supposed to do, One drawback is that it doesn't have drive wheels and is very heavy. There also is no lighting on the front.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Solid pick.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this on sale for $100 and it’s solid vacuum nothing to special other than the hose attachment you can use ceiling fans that’s real nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great vacuum for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this vacuum. The only reason I didn't give it 5 stars, is because the plug is on the wrong side, which makes it difficult to use the whole vacuum properly.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Works good but very heavy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the vacuum very much but I find it to be extremely heavy and hard for me to lift when I need to.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gets the work done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I been having this hoover windtunnel vacuum for 2-3 months and it works as a charm. It's been a long time we haven't used a vacuum we just sweeped for months but realize that we had a lot of dirt in the floor. Thanks to vacuum my home is clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good vacuum cleaner at a good price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum cleaner has several features that most don't, like a turbo tool for pet hair, etc., and an on/off switch for the brush roller, which makes it very versatile for cleaning both carpet and bare floors. Very well made.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 2 out of 5 stars

    Vacuum overrated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a lightweight winter little vacuum that I could do hardwood floors as well as vacuum carpet with me and able to switch off the brush is this vacuum did not do it it would just lift up the brushes above the floor but they would still touch the hardwood floor and this is not what I wanted I would not recommend this vacuum cleaner but Best Buy did try to find a vacuum that would meet my needs this one was just not yet

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Hoover - WindTunnel® 2 Whole House

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too loud vacuum and it is not working good at all.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    This is exactly what we needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase replaced a dead Kenmore Elite that was made by LG. It had the exact specifications as the one it replaced, so it was a perfect fit. It's a microwave. It does what it is intended to do.

    I would recommend this to a friend