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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4669 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.3 out of 5 stars

  • Maneuverability

    Rating 4.1 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers frequently mention the powerful suction and ease of use of the WindTunnel® 2 Whole House™ Rewind Bagless Upright Vacuum, along with its effective carpet cleaning and convenient cord rewind feature. Many appreciate the included attachments and consider it a good value for the price. However, some find the vacuum to be heavy and noisy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 148 Showing 2,941-2,960 of 4,669 reviews
  • Pros mentioned:
    Cord rewind

    Rated 3 out of 5 stars

    My thoughts

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the automatic cord rewind… It is very hard to push... Love the color… Picks up dog hair perfectly

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad delievery ..great vacuum

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum cleaner was great ..however readit sucked the delievery person. They left my stuff outside by apartment complex. The delievery guy gonna call after he left. How is this acceptable? Someone almost stole my vacuum.You need to call best buy and see if you can get it another way. Readit sucks and is very unprofessional..If this happens again ..I will not order from best buy!!! You need to pick a better delievery service!!!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    Caution: Smoking!!!!!

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    Best Buy Employee
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product started smoking and burning. No idea what happened. Used my $60 protection plan and got a replacement. Same issue a few weeks later. Best Buy won’t help at all and told me to eat the cost. Now I have to spend another 150+ on a vacuum.

    No, I would not recommend this to a friend
    • Brand response from HooverUSA
      Posted .

      Thank you for taking the time to share your feedback. We apologize you are having issues with your Hoover WindTunnel 2 Whole Home Rewind - Cobalt Blue & Iron Ore. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please contact us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you!
      ~Warm Regards, The Hoover Team Hoover

  • Rated 5 out of 5 stars

    Best vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow!! I’m amazed with this Hoover - WindTunnel 2 Whole House™ Rewind Bagless Upright Vacuum it picks up everything without leaving any dust or my dogs hairs behind. The only thing it does get a little hot after a long use. But then it’s back cleaning good!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Life saver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is light has all the functions a person needs to get the job done. Picks up dirt very well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great vacuum especially whoever has pets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Birds and they make a mess even if you have all necessities for them not to. This vacuum picks up all the food off the floor and feathers even there dander from the furniture. Great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this vacuum after our other one broke. We literally vacuumed about a week before (with the old one) and this one picked up so much more that we actually got kind of scared that our old vac was missing so much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this vac. It's twice as expensive as my last one but cleans at least four times as well. Only criticism would be that it is difficult to empty, since I have a long-haired pet and the fur gets wrapped around the wind tunnel.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replacement vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With two cats I go thru lots of vacuums. I like the ease of bagless. The pickup is ok. I do have to go over areas repeatedly which is a bummer. For the price it’s okay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get This Vacuum!!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this previous model of Hoover vacuum. I love it because of the many ways it has helped me keep my house clean. Check it out and get one. You will be pleased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good overall performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Hoover Wind Tunnel 2 is an very good economic alternative to other bagless upright vacuum brands costing $300 plus. Well designed features and superior suction on all surfaces.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product which has many features. I have not tried them all but the basic use of the sweeper is amazing and I expect to have a long lasting relationship with this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Average quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an okay vacuum, you get what you pay for. If you don’t have a lot to spend this is an okay vacuum. I expect I’ll be replacing it within the next 2-3yrs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Enough

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy this because my older WindTunnel stopped working. It's good enough for the price. The retractable cable is a nice touch. But it does seem to get very hot. But it's probably fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overheating problem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great vacuum, the only problem is it overheats way to fast and I have to wait a while before I can use it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum. Just recently bought a house and have been using this all throughout it. Cleans well and picks up so much! Has really been helping get the dust and debris that have always impacted my allergies and sinuses.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Vaccume

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works pretty good, but my hose keeps falling out of it for some reason. Other than that it's good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this for a couple of years and it worked great. Then, I got a dog. This is a vacuum designed to work with pet hair. It does not. In 2 months the thing stopped suction.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Would purchase another

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Met my expectations. I have gone through several vacuums, with 3 dogs, and the Hoover WindTunnel2 is light and my carpet felt brand new.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    fit for purpose vacuum cleaner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased this cleaner as a stand by since my primary one had the handle broke. It served the purpose and it is very rugged and reliable.

    I would recommend this to a friend