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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4669 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.3 out of 5 stars

  • Maneuverability

    Rating 4.1 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers frequently mention the powerful suction and ease of use of the WindTunnel® 2 Whole House™ Rewind Bagless Upright Vacuum, along with its effective carpet cleaning and convenient cord rewind feature. Many appreciate the included attachments and consider it a good value for the price. However, some find the vacuum to be heavy and noisy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 153 Showing 3,041-3,060 of 4,669 reviews
  • Rated 5 out of 5 stars

    Great Vacuum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second of this same vacuum cleaner. I brought my first 3 years ago and it broke, my fault. I recommend this vac because it is light weigh and has a lot of accessories.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum works great. Carpets looked much cleaner after using for the first time. Cord was not rewinding correctly though or would be 5 stars

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Vacuum, Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum does what is expected and works as good as any vacuum I have had in this price range. The extension is nice for ceiling corners and fans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Not too loud, attachments are life savers for cleaning stairs & base boards. Retractable power cord makes storing it very easy. Hose is very stretchy and extends about 20 feet. Great price for the product!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only issue that concerns me is that the vacuum doesn't pick up as well if I retract the roller. Otherwise, I like it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great piece of equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum did exactly as it is intended to. The ability to bend the arm to a 90 degree angle to reach over my ceiling fan blades was great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Vacuum

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on all surfaces, read through manual first, makes the use of the product that much easier to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good vacuum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum, many great features. My favorite is the foot switch that turns off the brush, great for throw rugs.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Loud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very loud, floor height adjustment average, on/off switch needs to be relocated. Power cord could be longer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good vacuum for the money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good vacuum for the money. Used on mostly carpet flooring and works as advertised. Not the lightest or fanciest but cost is also fair for it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hoover Wind Tunnel Vacuum Cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this 2 unit and one of them is down in very first week but I am way from the Bloomingdale I bought it and Product is in use at Iowa - Illinois border place and was just inform last week and I realized that return date was until 4th June... If you can help me to get replaced will be really appreciated

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    very nice for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smaller base works great for tight spaces with a cushioned front to prevent scratching baseboards. The ability to turn off rotating brush is great for the fuzzy and woven rugs.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 2 out of 5 stars

    Ok for small jobs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok for small jobs. If I could have afforded the $300 Hoover version, I'm sure I would be much happier. This machine overheats after 1 room. I've got 7. It does the job just fine, but it's a $100 vacuum. I just have to pause after each room to let her breath again. The higher Hoover models work fantastic this one works fine for my hundred dollars.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    over rated in my opinion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the basic job done...Advertises no loss of suction, but I experienced serious loss of suction, even after emptying regularly. Did not regain it until completely disassembled, washed and let dry as recommended. Pet hair/stair attachment does not work very well. Don't like where the power button is located. Hose doesn't seem to extend as long as advertised. Do however like the rotatable attachment. I probably would not buy this again and would try something else.

    No, I would not recommend this to a friend
    • Brand response from HooverUSA
      Posted .

      Hi Klutch! We thank you for the time you took to review your WindTunnel 2 Whole House. We do recommend washing the filter after every 4-6 uses, which helps keep your suction at 100%. If further assistance is needed, please feel free to reach out to us on Facebook or Tweet us @HooverUSA. We're here for you! -Michael, Hoover Customer Care Hoover

  • Rated 3 out of 5 stars

    thought this would be a good vacuum cleaner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned an older model of this vacuum cleaner and was very pleased with it. This model seems to be very touchy with it's electronics. It shuts off after using it for awhile. You can only do one room and then it shuts off. Have to let it rest before you can resume cleaning. Maybe Best Buy can give me some help with this.

    No, I would not recommend this to a friend
    • Brand response from HooverUSA
      Posted .

      Hi Ksherburn, thank you for reviewing the Hoover WindTunnel 2 Whole House Rewind Upright Vacuum. Your vacuum has a safety feature called 'Thermal Protector' designed into your cleaner to protect it from overheating. When the thermal protector activates, the cleaner will stop running. When this happens, unplug it from the electrical outlet and empty the dirt cup. Inspect the nozzle inlet, hose connector, hose, dirt cup inlet, pre-motor filters, and HEPA filters for any obstructions and clear obstructions if present. When your cleaner is unplugged and the motor cools off for 30 minutes, the thermal protector will deactivate and cleaning may continue. We hope this helps improve your experience! For any other troubleshooting tips or questions you may have, please email us at HooverCommunity@ttifloorcare.com with a reference to your review and your model number. Thanks, Hayley - Hoover Team Hoover

  • Rated 5 out of 5 stars

    Happy dog shed owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Have 2 dogs that shed so bad I use it twice a day and it does not clog. Nice to not have to un clog a vacuum for once and not go broke buying one.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Needs to be made better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cord rewind feature broke like 2 weeks after receiving

    No, I would not recommend this to a friend
    • Brand response from HooverUSA
      Posted .

      Thank you for taking the time to share your feedback regarding your WindTunnel 2 Whole Home Rewind. We are sorry to hear you are not entirely satisfied with your purchase. We will ensure that this feedback is forwarded to the appropriate department. If you require additional customer service support, please feel free to reach out to us at Hoovercustomersupport@ttifloorcare.com ~Warm Regards, The Hoover Team Hoover

  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have much carpet so I didn't Want to spend a lot of money on a vacuum. This one does the job.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Good vacuum but heavy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum does a great job and seems to work well on most surfaces, but it is very heavy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Vacuum works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I vacuumed my house and got more dirt than other vacuums. The house smells better since I wish I had bought this one before the other one.

    I would recommend this to a friend