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Customer Ratings & Reviews

Your price for this item is $208.99
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Customer reviews

Rating 4.3 out of 5 stars with 1568 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.4 out of 5 stars

  • Maneuverability

    Rating 4.2 out of 5 stars

  • Ease of Assembly

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the Hoover WindTunnel 3 High Performance Pet's powerful suction and ease of use, finding it effective for pet hair removal and overall cleaning performance. Many appreciate the long cord and helpful attachments. However, some customers find the vacuum to be heavy and noisy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 1,568 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best. thing. I. bought. in. a. long. time.....!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good while it lasted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum survived a year of moderate to heavy use. For the price I'd expect a longer life span. The motor died.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum very happy with it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum works very well with cleaning our carpet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best vacuum I've ever had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best vacuum I've ever had, trust me I've had many!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Belt broke right away

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The belt broke with the first use so I was disappointed. We got a new one on there and haven’t had issues.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay, awkward and the suction is average.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to move around with the cord all over the place. The canaster models are better and a retractable cord would be great.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average vacuum, works ok for not spending a ton. But definitely doesn’t work as well as my previous Dyson.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for a throwaway

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for less than a year and it's already time to replace. spend the extra money and buy a Dyson!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but...

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that strong picking up small sand, dirt, leftover dog treats mess,

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not so great.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had used the unit a couple of times then it just stopped working. Switched to a dyson and haven’t had any issues with it.

    No, I would not recommend this to a friend
    • Brand response from HooverUSA
      Posted .

      Hi TheWinnerLife, thank you for reviewing the Hoover WindTunnel 3 High Performance Pet Upright Vacuum. Your vacuum has a safety feature called 'Thermal Protector' designed into your cleaner to protect it from overheating. When the thermal protector activates, the cleaner will stop running. When this happens, unplug it from the electrical outlet and empty the dirt cup. Inspect the nozzle inlet, hose connector, hose, dirt cup inlet, pre-motor filters, and HEPA filters for any obstructions and clear obstructions if present. When your cleaner is unplugged and the motor cools off for 30 minutes, the thermal protector will deactivate and cleaning may continue. We hope this helps! For any other questions, please email us at [email protected] with a reference to your review and your model number. Thanks, Hayley - Hoover Team Hoover

  • Pros mentioned:
    Cord length, Ease of use, Suction

    Rated 5 out of 5 stars

    A MUST for pet owners!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not someone who usually writes reviews for products unless I’m extremely disappointed. But today (after one year) of owning Hoover’s wind tunnel 3 I was moved to write a rave review of this product.... and after a year of use I myself am shocked that I’m still this impressed with this vacuum! Let me start by saying that I have 3 large dogs. One of which is a German Shepard who sheds heavily once a year...for 365 days! I also have a 2 story house and vacuuming the stairs has long been my most dreaded chore. This vacuum changed all of that! 1. The suction is incredible! Seriously this vacuum does not loose suction I’m always shocked to see how full the canister is. 2. It’s bagless. I LOVE the canister on this vacuum! As a multi pet home we vacuum A LOT! Not having to worry about bags is huge and this vacuums canister is a decent size. It can hold a lot of dog hair. 3. It has a really really long cord; which makes vacuuming multiple rooms and even my dreaded stairs a piece of cake. 4. It has great attachments. Along with the long cord this vacuum boasts a long vacuum hose with a rolling hand vacuum attachment and a long pipe attachment with a tapered end that makes it easy to get into corners, cracks, high and hard to reach places. 5. I love how easy it is to switch between the floor vacuum setting and the hose. All you gave to do is pull out the hose and turn the wheel on the side of the vacuum. It’s simple. It’s easy. It’s perfect. Lastly I think this vacuum will last. I had actually owned Hoover’s original wind tunnel vacuum previously. I had that vacuum for 10 years and it actually never stopped working. The only reason I ultimately replaced it is because I had a credit from a Best Buy purchase that did not work out (seriously invest in Best Buy’s warranty’s! You will not regret it. They are really awesome about replacing products that break or just don’t meet your expectations... worth every penny!) I had bought a stick vacuum/ steam mop that I ended up not caring for and returned. After which my husband suggested that we get Hoover’s new model because I had recently vacuumed up a tooth pick and it had created a small puncture in the hose attachment. It still worked but the suction was slightly affected. If I HAD to report one complaint it’s that this vacuum does not have an auto cord recoil.... I know... poor me I gave to roll up the cord manually. Lol I’m short, I’ve used other (more expensive) vacuums but this one beats them all.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ehh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful, but not enough. Too heavy, attachments are not as effective.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Hoover wind tunnel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum suction is ok for the price Carpet adjustment is very sensitive

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 2 out of 5 stars

    Not as sturdy as previous model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum is a bit tedious to switch from hose and base, and does not feel as sturdy as previous model.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Heavy, basic vacuum w/cheap plastic attachments

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the convenience of the long, extended power cord. It would be nice if the power cord was retractable. The vacuum cleaner does take some effort to maneuver around the carpet. When you want to use the hose (for attachments), you have to change the dial located on the lower part of the vacuum. The attachments are more of an inconvenience. Maybe I have a defective product, the extension attachment will not stay extended regardless of which way it is turned. The brush is flimsy, making it difficult to use w/out it flipping backwards. The more narrow tipped attachment is a piece of short plastic. The handheld rolling brush is ok when it isn't interrupted and stops. Hoover used to make a great vacuum cleaner. I'm not sure why the quality and ease of use has become more cumbersome. Maybe Hoover should consider finding different product testers. More specifically, I am volunteering..please let me know the requirements to support. I don't recommend this vacuum cleaner for anyone. The attachments are frustrating bc the extra effort required to use them. Hoover dropped the ball. The one star is simply bc the long, extended power chord.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 2 out of 5 stars

    It does not vaccum well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not worth the price too heavy and leaves small peaces behind

    No, I would not recommend this to a friend
    • Brand response from HooverUSA
      Posted .

      Hello Maite,

      Thank you for your feedback on the Hoover WindTunnel 3 High Performance Upright Vacuum. We apologize that you are experiencing issues with this unit, but we are here to help! If you are noticing a loss of suction or the vacuum is not picking up all the debris, it may be due to a clog or blockage in the system. We recommend checking all inlets, nozzles and filters for any built up debris that can lead to loss of suction. It may also be beneficial to check the filter and replace if necessary to improve performance of the machine. If this fails to correct the issues, please contact us directly at [email protected]. Thank you!

      Matt - Hoover Team Hoover

  • Rated 3 out of 5 stars

    Still getting used to the settings.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was missing two attachments. Settings are different and takes time to get used to. Until I’m comfortable I can’t fully recommend.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good but Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The good news is the vacuum works very well. Bad is the handle broke after 3 uses. Have to take it back and have it replaced.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It works pretty well. It was very hard to put toge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works pretty well. It was very hard to put together.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It is a good basic vacumn

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not like the fact that there is not a retractable cord. Also it doesn't seem to be a very good quality.

    No, I would not recommend this to a friend