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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1568 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.4 out of 5 stars

  • Maneuverability

    Rating 4.2 out of 5 stars

  • Ease of Assembly

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the Hoover WindTunnel 3 High Performance Pet's powerful suction and ease of use, finding it effective for pet hair removal and overall cleaning performance. Many appreciate the long cord and helpful attachments. However, some customers find the vacuum to be heavy and noisy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 1,568 reviews
  • Rated 3 out of 5 stars

    Very good suction , but too heavy.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sloppy vacuum hose held in place by weak plastic fasteners. Accessories not adequately held in place.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I like it but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vaccum works well on heavy pile silk carpet but drags on floors

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Easy assembly, Good pick up, Bad heavy, cumbersome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should have bought the Dyson I had before. Ad said it had retractable cord, no it didn't

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hoover sucks, but not in the way you need

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible quality. Flimsy plastic parts (including handle), oh and it died on me after 6 months of use. Not even hard use, by the way. Just your typical house with 2 dogs needing vacuumed. This is actually the second Hoover upright vacuum I purchased (after the other one died after 1 month of use). If you need a vacuum, don't buy this brand. Hoover used to be good. Who knows, maybe Best Buy just offers the crappy versions so you are forced to buy their protection plan. All I know is when I return this, I'm exchanging for a different brand, like Dyson. It may cost more upfront, but the cost of two Hoovers + the protection plans probably equals one Dyson.

    No, I would not recommend this to a friend
    • Brand response from HooverUSA
      Posted .

      Hi Jason,
      Thank you for your feedback on the Hoover WindTunnel 3 High Performance Upright. We would like to improve your experience with this unit and are here to help! In order to best assist you, please contact us directly at HooverCommunity@ttifloorcare.com with reference to this review and model number. Thank you!
      Matt – Hoover Team Hoover

  • Rated 3 out of 5 stars

    It’s ok

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer having the feature that automatically retracrs the cord at the push Of a button

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Lady

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a very old model. Did not assemble properly.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought it would be better. Lasted only 2 years. Lots of clogs and the roller had to be replaced.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum cleaner does not vacuum very good. It does not suction the dirt off the floor.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    poor vaccum for senior citizen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too hard for senior citizen to use. Nice looking vacuum but not for me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid this one!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst! I bought after having to replace my Bissell after a year. This one is by far worse! The start button takes some real effort to push for it to actually start or stop. The hand tool for pet hair is useless and doesn't actually syck up any hair. The hinges on the cannister flap broke off and now it doesn't 'lock' closed after only having this vacuum for 3 months. Called Hoover customer service at 4:40pm EST on a Friday and it said they weren't open and to call back during normal business hours of 8am-7pm EST then later repeated as 8am-5pm EST. Last time I checked 4:40 was still within both those normal business hours.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Vacuum ok!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is ok but not the greatest. I will not recommend this vacuum to a friend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Note: Brush Roller On/Off switch has been removed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The specifications listed on BestBuy product description and the manufacturer website claims this WindTunnel 3 has a Brush Roller on/off switch. This is not the case. It appears it has been removed from the newer models. Since this was the main reason for the purchase it had to be returned.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 2 out of 5 stars

    Made poor choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awkward to use and very heavy Suction irratic Not easy to store

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is ok for small rooms and short period of time. some of the pieces broke off.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This particular vacuum didn't work well for me. My first one picked up good.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good vaccum overall. Only complaint is that it turns off to avoid overheating.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wired on hard wood floor and doesn't have automatic cord wind like the one before

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item does the job but not as well as advertised and expected.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great for carpet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems it blows dust around when trying to vacuum hard flooring and/or rugs.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    GOOD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE LIKED IT HAVE USED IT A FEW TIMES. IT WORKS WELL

    I would recommend this to a friend