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Customer Ratings & Reviews

Your price for this item is $208.99
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Customer reviews

Rating 4.3 out of 5 stars with 1568 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.4 out of 5 stars

  • Maneuverability

    Rating 4.2 out of 5 stars

  • Ease of Assembly

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the Hoover WindTunnel 3 High Performance Pet's powerful suction and ease of use, finding it effective for pet hair removal and overall cleaning performance. Many appreciate the long cord and helpful attachments. However, some customers find the vacuum to be heavy and noisy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 1,568 reviews
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed. Little to no power nothing like it was described. Cheaply made.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    horrible vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worst vacuum i have ver used. No suction, over heats easily and shuts down and you have to wait for an hour to use it again.

    No, I would not recommend this to a friend
    • Brand response from HooverUSA
      Posted .

      Hi campbelj798, thank you for reviewing the Hoover WindTunnel 3 High Performance Pet Bagless Upright Vacuum. A thermal protector has been designed into your cleaner to protect it from overheating. When the thermal protector activates the cleaner will stop running. If this happens proceed as follows: turn the cleaner off and unplug it from the electrical outlet. Empty the dirt cup. Inspect the nozzle inlet, hose connector, hose, dirt cup inlet, cyclonic filter, rinsable filter, and HEPA filter for any obstructions. Clear any obstructions if present (this should also help improve your suction). When the cleaner is unplugged and the motor has cooled for at least 30 minutes, the thermal protector will deactivate and cleaning may continue. If the thermal protector continues to activate after following the above steps, your cleaner may need servicing. Please email us at [email protected] and reference this review and your model number. Thanks, Hayley - Hoover Team Hoover

  • Rated 1 out of 5 stars

    sucks

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought the vaccum! and it sucks never picks up anything and is constantly getting clogged in the front

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum shuts down just after doing two small areas and you can reuse it again for 30 or so min. Terrible

    No, I would not recommend this to a friend
    • Brand response from HooverUSA
      Posted .

      Hi Zuly, thank you for reviewing the Hoover WindTunnel 3 High Performance Pet Bagless Upright Vacuum. Your vacuum has a safety feature called Thermal Protector designed into your cleaner to protect it from overheating. When the thermal protector activates the cleaner will stop running; unplug it from the electrical outlet and empty the dirt cup. Inspect the nozzle inlet, hose connector, hose, dirt cup inlet, pre-motor filters, and HEPA filters for any obstructions and clear obstructions if present. When cleaner is unplugged and motor cools off for 30 minutes, the thermal protector will deactivate and cleaning may continue. If your thermal protector keeps triggering after following these steps, please email us at [email protected] with a reference to your review and your model number (UH72630). Thanks, Hayley - Hoover Team Hoover

  • Rated 1 out of 5 stars

    The piece that vaccine up everything doesn’t stay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t work well Carpet is hard to push the vac Suction piece keeps coming away from the vacuum

    No, I would not recommend this to a friend
    • Brand response from HooverUSA
      Posted .

      Hi George1, thank you for reviewing the Hoover WindTunnel 3 High Performance Pet Upright Vacuum. Your vacuum has a carpet height adjustment feature that allows you to customize your clean based on your floor type, ranging from bare floors to high. If the vacuum is difficult to push, turn the knob to the
      next higher setting. We hope this helps! For any questions or troubleshooting tips, please email us at [email protected] with a reference to your review and your model number. Thanks, Hayley - Hoover Team Hoover

  • Rated 1 out of 5 stars

    This product broke after 3 uses.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    During my 3rd use of this product it stopped working and I have not been able to get it fixed...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Suction and to crap quickly

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Suction went to crap quickly. Have to replace this vacuum quickly. Don’t buy it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the item I ordered, they sent some pet hair vacuum

    No, I would not recommend this to a friend
    • Brand response from HooverUSA
      Posted .

      Hello,
      Please contact BestBuy customer service at (888) 237-8289. Thank you! Hoover

  • Rated 1 out of 5 stars

    Did not have 2 years electrical problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Electrical problems after owning for 16 months and I do not have an extended warranty.

    No, I would not recommend this to a friend
    • Brand response from HooverUSA
      Posted .

      Hi Skip, thank you for reviewing the Hoover WindTunnel 3 High Performance Pet Bagless Upright Vacuum. Please call Hoover Customer Care at 800-944-9200 for warranty and service information. Thanks, Hayley - Hoover Team Hoover

  • Rated 1 out of 5 stars

    Broke

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke and can’t return it. Didn’t even last a year.

    No, I would not recommend this to a friend
    • Brand response from HooverUSA
      Posted .

      Hello Sharflo,

      Thank you for your feedback on the Hoover WindTunnel 3 High Performance Upright Vacuum. We would like to improve your experience with this unit and are here to help! In order to best assist you, please contact us directly at [email protected] with reference to this review and model number. Thank you!

      Matt – Hoover Team Hoover

  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had it for a couple of months before it stopped working

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lousy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started falling apart with second use! Didn't have my receipt so I'm out the money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    broke first day

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looks beefy. has the name brand. but product no good

    No, I would not recommend this to a friend
    • Brand response from HooverUSA
      Posted .

      Hi zduarte, thank you for reviewing the Hoover WindTunnel 3 High Performance Pet Upright Vacuum. We would like to learn more about your experience so we can further assist you. Please email us at [email protected] with a reference to your review and your model number. Thanks, Hayley - Hoover Team Hoover

  • Pros mentioned:
    Cord length, Ease of use, Suction

    Rated 4 out of 5 stars

    Great vacuum

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 8 years I decided to upgrade my old Hoover vacuum. Comparing the different vacuums avaliable in the store I decided to go with the Hoover Wind Tunnel 3. Pros: Light weight Great suction Easy to clean out Long cord Easy to maneuver Cons: Brush attachment falls off easily On/off button is hard to push if you have nails Cord gets in the way of hose Overall, I am very happy with this vacuum.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Great vacuum

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a HUGE Bissell fan, always have been. Recently my Bissell pet vacuum went south and I went to purchase a new one. Upon arriving at best buy and researching vacuums this Hoover Wind tunnel 3 kept coming up with great reviews, especially for pet hair. I have 2 boxers and they shed like crazy! I decided to purchase the Hoover as it was on sale at a great price and the Bissell vacuums I was not at all pleased with the design or recent reviews. The Hoover wind tunnel is a bit heavy but the pros to the vacuum outweighed that con. Overall it's a very nice vacuum. Pleasant design and the attachments are super nice. Only reason I didn't score it at 5 was due to its weight.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Efficient

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful vacuum with many options and attachments. Filter and trash compartment easy to clean.

    I would recommend this to a friend
  • Cons mentioned:
    Size, Weight

    Rated 3 out of 5 stars

    I miss my Dyson!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I had my Dyson for about 5-6 years and loved it. Never gave me problems, was lightweight, and turned on a dime. Got into smaller spaces perfectly. Recently it started spitting the stuff I was vacuuming out the back and we tried to fix it to no avail. My husband went out and bought this Hoover on the recommendation of the sales rep (I guess the sales rep was uber excited to promote this one). It's super high tech, has lights, some multi-floor sensor thing, and it's good for households with pets (we have 2 gorgeous kitties). But it's SO HEAVY!!!! My arms got tired within minutes lugging this thing around!! It definitely doesn't maneuver as a dyson does, it's bulky, and I have to take breaks to rest my arms. I definitely miss my lightweight, easy to maneuver Dyson.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Excellent for its Purpose

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just received this and started using it. My only hope was that it would pick up the dirt from carpet and it does that better than any vacuum I've every had. It might be a little heavy for some elderly people but raising the height of the brush helps with that.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great results

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vaccum works so good. One of the best vaccums I've ever purchased

    I would recommend this to a friend
  • Pros mentioned:
    Suction
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    VERY strong Suction

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this vacuum and after a quick 5 minute assembly, I realized the brush width was 15 inches. This means more area coverage! Be very careful and adjust floor vs carpet. The suction is so strong ,I can see damage if this vacuum is not used properly. Yes the vacuum is loud. The holding canister disposes garbage easily BUT taking the canister apart will be needed to keep airways 100 percent functional. I'm very pleased w this unit but caution needed while using this beast.

    I would recommend this to a friend