Customer Ratings & Reviews
- Model:
- H1-ALPHA-BLK
- |
- SKU:
- 6377570
Customer reviews
Rating 4 out of 5 stars with 708 reviews
(708 customer reviews)Rating by feature
- Value3.9
Rating 3.9 out of 5 stars
- Quality3.9
Rating 3.9 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers are delighted by the Alpha Foldable Electric Scooter's impressive operating range, bright lights, ease of use, and smooth ride quality. Many appreciate the added features like Bluetooth connectivity and cruise control, while also noting the scooter's power and speed. However, some users have expressed concerns regarding battery life, brake noise, and the scooter's weight, particularly when navigating inclines. The hill-climbing ability is a point of contention for some customers.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great Scooter
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great scooter to get around during the covid era. I ranged from 218 "pre covid" to 231 and this powerful motor still gets me around 17-18 mph. Battery will last around 10-14 miles depending on speed and if you're going up hills or not.
I would recommend this to a friendRated 3 out of 5 stars
Fun while it lasted
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Started off fine but not a month in was having problems with the front tire, took it to best buy and they wouldn't work on it have to send back to manufacturer. For the price I expected better quality.
No, I would not recommend this to a friendRated 5 out of 5 stars
Nice scooter at a reasonable price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived in three business days in good working condition. Easy to assemble. Fully charged in less than five hours. Looks like it will be a lot of fun for my grandsons and their grandpa.
I would recommend this to a friendRated 5 out of 5 stars
Amazing!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it ! I go to the beach on the weekends to watch the sunrise and now instead of renting a bike I bring this! It’s amazing and plays music from my phone on the speaker in the back .. best scooter for the money !!!
I would recommend this to a friend- Cons mentioned:Brakes
Rated 1 out of 5 stars
I’ve had to return 3 in 2 months
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1. The first one wouldn’t connect, and the breaks were squealing with normal rotation across the room. 2. The second had breaks lock in 10 days. 3. Third one lasted almost a month. Break issues started at day 16. The back tire deflated at one month. The issues were with the tire itself and not a nail.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Great machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very beautiful & durable. I love it, I bought it for my 10 year son. He also loved it so much. I am happy with the product, most part already assembled, takes less than 10 min to finish assembly. Great machine.
I would recommend this to a friendRated 5 out of 5 stars
Built well. Speakers not so good.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a present for my son and for him to use in college. Well built. Handles well and looks durable. Lights are bright enough for safety. Speakers are the downside. Obviously not a good quality speakers.
I would recommend this to a friend- Cons mentioned:Battery life
Rated 2 out of 5 stars
Electric scooter.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well for two days. The third day it wouldn’t turn on after being charged all night. I left it unplugged for 24 hours and it finally turned back on.
I would recommend this to a friend - Cons mentioned:Battery life
Rated 1 out of 5 stars
If you value your life DO NOT BUY!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY! Don’t know where to start. From the hassle of getting a tire fixed. To the battery reading full and then the unit dying half a black down the road. The wiring started going first and the power would cut in and out for a very jolting ride. The accelerator got stuck on quite a few occasions making for too many close calls. I can only be thankful that I did not let my son use this machine from hell.
No, I would not recommend this to a friendBrand response from Hover-1 Team
Posted .Hello, we are sorry to hear that you are experiencing technical difficulties with your unit. Please reach out to our Hover-1 Support Team. We would be happy to assist you!
Rated 5 out of 5 stars
Best ride
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a great scooter the ride is smooths d the Bluetooth speakers have great sound! So much fun riding to work in this and beats the miami traffic!
I would recommend this to a friendRated 5 out of 5 stars
Nice purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my wife, she has a 15 minute walk from parking garage to office. She gives it 2 thumbs up, really enjoyable experience. Battery life is also great.
I would recommend this to a friendRated 5 out of 5 stars
Good brand
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good deal, thanks Best Buy. This brand is very competitive, I really liked the design, and the features included in the Scooter. Best Buy always have good brands
I would recommend this to a friendRated 1 out of 5 stars
Keep Searching
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 2 of these in April 2021. They both worked well under very light use for about 6 weeks. Lots of fun. Both scooters front tires went flat. I purchased replacement tires. IT WAS AWEFUL trying to remove old flat tire. IT WAS EVEN WORSE trying to install the new tire. I finally found a tire on amazon after looking everywhere else. It was 50 BUCKS for 1 tire! I bought a second tire after a few months (as the company only had one earlier). The replacement tires are expensive and hard to find. I would absolutely not recommend this product.... the tire design is just not meant for real life use. Of course tires popped and it took weeks for tire replacement and I'm outside refund/replacement window. Least I can do is warn folks to shop for another brand.
No, I would not recommend this to a friendBrand response from Hover-1 Team
Posted .Hello, we are sorry to hear that you had a less than stellar experience with one of our units. Please reach out to Hover-1 Support. We would be happy to assist you!
Rated 5 out of 5 stars
Cool looking and works perfect!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One year after y bought this scooter still holds the battery charge and works absolutely like the first day.
I would recommend this to a friendRated 5 out of 5 stars
Hover scooter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loved it since he had difficulty controlling it he can do it with my wife and it can take both of them good on hills too with larger wheels
I would recommend this to a friendRated 3 out of 5 stars
Horrible service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The safety lock came bend so i can’t unlock it i called about returning and getting a new one and i get calls back at 1AM if i use it i have to carry it up 5 flights with this on my shoulder
No, I would not recommend this to a friend- Cons mentioned:Battery life
Rated 2 out of 5 stars
Battery Problems
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this scooter for 3 months and it doesn’t charge anymore i don’t know if you guys are experiencing the same problem
No, I would not recommend this to a friend Rated 5 out of 5 stars
Great Scooter!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best scooter you can buy for the money. Stays charge for a long time and is extremely durable. Would definitely recommend
I would recommend this to a friend- Pros mentioned:Speed
Rated 1 out of 5 stars
yes it goes 18mph it will not go 13 miles maybe 5
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i am 5,9 210 lbs on normal mode it will on go like 9 MPH so thats completely out on sport mode no lights all flat ground i will go 18 mph for about 5 miles but then it just drops like a rock it will show 2 bars left but in smode not go pass 13 mph and forget any hills of any degree it will come to a stop so if you need a 4 mile speed warrior this is your scooter if you need a scooter to go past 4 miles just forget this one
No, I would not recommend this to a friend Rated 1 out of 5 stars
Brand new with rust?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wow! Just bought it with the box sealed and all, and it has rust throughout along with scratches.
No, I would not recommend this to a friendBrand response from Hover-1 Team
Posted .Hello, we are sorry to hear that you are not satisfied with your unit. Please reach out to our Hover-1 Support Team. We would be happy to assist you!














