Customer Ratings & Reviews
- Model:
- H1-ALPHA-BLK
- |
- SKU:
- 6377570
Customer reviews
Rating 4 out of 5 stars with 708 reviews
(708 customer reviews)Rating by feature
- Value3.9
Rating 3.9 out of 5 stars
- Quality3.9
Rating 3.9 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers are delighted by the Alpha Foldable Electric Scooter's impressive operating range, bright lights, ease of use, and smooth ride quality. Many appreciate the added features like Bluetooth connectivity and cruise control, while also noting the scooter's power and speed. However, some users have expressed concerns regarding battery life, brake noise, and the scooter's weight, particularly when navigating inclines. The hill-climbing ability is a point of contention for some customers.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
worked great for a few weeks, then broke
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.latch broke within a few weeks of using it, many many attempts at reaching hover 1 are not responded to. spare part availability is poor.
No, I would not recommend this to a friendRated 1 out of 5 stars
Scooter dissatisfaction
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very happy with the scooter at all we bought it for two of them for Christmas one only starts when it wants you the other one the lights don’t work and they’re both falling apart all the bolts are coming off
No, I would not recommend this to a friendBrand response from Hover-1 Team
Posted .Hello, we are sorry to hear you are experiencing technical difficulties with your unit. Please reach out to our Hover-1 Support Team. We would be happy to help! You can contact us by emailing support@hover-1.com Thank You, -Sam
Rated 1 out of 5 stars
The handlebar stem broke after a week.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My 70 pound son broke the handlebar stem. I asked if it was covered under warranty. Answer was no. I asked about replacement parts. Still waiting for a response. That was two weeks ago.
No, I would not recommend this to a friend- Pros mentioned:Ease of use, SpeedCons mentioned:Brakes
Rated 5 out of 5 stars
This thing is a blast to ride
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A bunch of guys and I bought these to dink around in the office building with. A couple of them are getting the hoverboard-style Segways but these scooters looked more fun (and stable) to me so I went this route. First, this thing is a lot bigger and heavier than I thought it was going to be. When I saw the picture I assumed it was about the same size as one of those kids' Razer scooters. I was wrong. It's much bigger and his nice inflatable rubber tires. It even comes with an air pump. It's pretty easy to use - plug in to charge, hold the power button for a couple seconds to turn it on or off, press the button once quickly to switch between low and high speed modes, and press twice quickly to enable or disable Bluetooth (which causes all kinds of lights to turn on). The Bluetooth speaker sounds like garbage and the brake leaves something to be desired for how fast the unit is, but acceleration is very linear and the thing gets going really fast. Probably faster at top speed than what I would feel comfortable doing given the size of the tiny wheels. This is a cool toy for adults and teens but probably way too fast for younger kids. The literature in the box says recommended age is 15+.
I would recommend this to a friend Rated 1 out of 5 stars
Unsecure folding mechanism
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was gonna give 5 star, but it folded itself and my son got injured. How come could they make such an unsecure folding mechanism. I want to return but of course they won't accept since return period is 15 days only.
No, I would not recommend this to a friendRated 1 out of 5 stars
Deficit
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never ever buy this product. Folding mechanism is deficient so itmay cause accidents that can injure yourself while riding. Be mindful with return date, best. Buy is very strict with it. They don't tolerate any
No, I would not recommend this to a friendRated 1 out of 5 stars
Buyer Beware
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It fell apart as my son was riding it. The bolt holding the scooter together snapped and folded at about 10mph. My son had a lot of road rash. The scooter was brand new and he was hurt pretty good. Major disappointment.
No, I would not recommend this to a friendRated 1 out of 5 stars
Piece of Junk!!!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had it for few months and have rode it less than 10 times, it's already broken. the display won't turn on. The power button isn't working. Piece of junk!!!
No, I would not recommend this to a friendRated 1 out of 5 stars
Not good
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device is horrible it stopped working on my son several times on the third trade-in with geek squad it broke in half while he was riding it. I do not recommend this device
No, I would not recommend this to a friendRated 1 out of 5 stars
Best Buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bluetooth went out on the scooter 2 days later after I bought the scooter and it’s makes a loud clicking noise when I turn right.. I have a warranty in the scooter but I honestly don’t know do I want it
No, I would not recommend this to a friendRated 1 out of 5 stars
Do not waste your money!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke within 60 days. Took months to hear back from their warranty department but they did send a new one but it broke within two weeks of arriving!!! Seriously, don’t waste your money.
No, I would not recommend this to a friendBrand response from Hover-1 Team
Posted .Hello, we apologize that you were not satisfied with both of your units. Please reach out to Hover-1 Support. We would be happy to assist!
Rated 1 out of 5 stars
doNotbuyit
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Scooter starts to get part loose at the first month and got broken in less than 5 months
No, I would not recommend this to a friendBrand response from Hover-1 Team
Posted .Hello, we are sorry to hear you are experiencing issues with your unit. Please reach out to our Hover-1 Support Team. We would be happy to help! You can contact us by emailing support@hover-1.com
Thank You,
-Sam
Rated 1 out of 5 stars
Bad scooter design, unsafe
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Scooter design needs to be made more well built. Had for a few days and handle throttle kept getting stuck. Then the bar snapped at the base. Would not recommend.
No, I would not recommend this to a friendRated 1 out of 5 stars
Maybe was just a bad luck.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 2 days it started making a clicking sound in the front and you could feel it in the handlebars so we returned it and ordered another one. Hope it is not defective also
This review is from Hover-1 - Alpha Foldable Electric Scooter w/12 mi Max Operating Range & 17.4 mph Max Speed - Yellow
No, I would not recommend this to a friendBrand response from Hover-1 Team
Posted .Hello! I am sorry to hear about your negative experience with one of our products. Please do not hesitate to reach out to our Hover-1 Support in the future. We would be happy to assist you!
Rated 1 out of 5 stars
Bad bad bad
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had for less then a year and broke. Had to already buy something different do not recommend to anything horrible product
No, I would not recommend this to a friendRated 1 out of 5 stars
Handle Broke off from base
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son was riding his scooter and the handle broke off from the base. It completely separated, threads torn and can't repair it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad scooter
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this. My daughter was riding and the handle bars broke off down by base. Design flaw. Luckily she just started to go and didn’t get hurt.
No, I would not recommend this to a friendRated 1 out of 5 stars
Don't trust your kids with it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad build quality after riding the first time the clip to the handle bar snapped and I flew out and badly scraped my knees elbows and fourhead.
No, I would not recommend this to a friendRated 1 out of 5 stars
Don't get
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work. I have a total of 3 of these and they all came with some defect. I returned all 3.
No, I would not recommend this to a friendBrand response from Hover-1 Team
Posted .Hello, we are sorry to hear you are experiencing technical difficulties with your unit. Please reach out to our Hover-1 Support Team. We would be happy to help! You can contact us by emailing support@hover-1.com or by submitting a ticket at Hover-1.com
Thank You,
-Sam
Rated 1 out of 5 stars
Junk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Showed up with flat and it’s impossible to fix so disappointing
No, I would not recommend this to a friend














