Customer Ratings & Reviews

The gyroscope is not good. Quite unstable. I had a gotrax ecofly for 3 years and it was so smooth and felt safe. This hover is definitely not for kids. I returned it.

Did not operate properly less than 60 days of ownership. Best Buy did not provide customer service, not even a guft card to buy a better hiwerviard when i teied to return the faulty howerboard.

This was bought as a Christmas present for my daughter and I even bought the buggy attachment for it. A different brand had been bought by my wife for my stepdaughter and they were both placed on their chargers. This one never charged although the indicator on the charging pack showed green which the instructions states means its charged. The battery remained flashing yellow if attempted tp power on while plugged in. Won't do anything of not plugged. The lights will flash once when plugging it in then the battery indicator shows yellow

I bought one for Xmas for my 8yr old and it's broken 3 times. I've replaced it 3 times each time it breaks in the middle. I am returning and no longer replacing. My son absolutely love it but it doesn't last.

This is a good product for kids and considering the price point is a solid buy. The top speed is 7 miles an hour and it supposedly has a range of 3 miles. We took it out of the box and plugged in the charger. No assembly was required. The LED light are located in the front and it looks cool but we never used it per se as my daughter have been using it only during the daytime. The charging takes a long time. And it probably holds charge for over 2 hours if less weight is put on it. So if you have a light weight kiddo then the battery performance will be much better. OK— the getting used to part was easy. It took under 10 minutes for my daughter to get used the motion. It is all about your center of gravity and once you master the positions and the leaning back and forward and left and right, it should be very easy. So we took a walk around the neighborhood and it was fun. I wish we had got this in summer as the cold Fall weather was not a good companion. The foot rest is comfortable according to my daughter and the top speed of 7 miles can seem quite fast initially as the system is very close to the ground. One caveat: make sure you are on smooth ground as cracks and bumps may hinder your progress. While we did not need calibration at first, we did need to re-calibrate it once my daughter experimentally drove it over a fairly large bump. Recommended, specially at this price.

Hoverboard stopped working on the 15th day and BestBuy said they couldn’t exchange it for another one.

Got it for my daughter works well so far doesnt take forever to charge

Received with small crack returned and waitin on the new one

Ordered 3 of these for Christmas one went out after a month so I had to order a new one. The other 2 are still going.

Got this for the neice. I will have to see how they work.

Best buy customer service is a joke there asking me for a review on this product and they cancelled my order 21 days later and there saying it takes 7-10 business days to get a refund

When i give it to my neice I'll write another review

We bought this for my son as a Christmas gift. I look forward to seeing his reaction since he’s been asking for one for a couple of years now.

We gave this to our grandson for Christmas. The return/exchange policy should not go from day of purchase for a Christmas gift. Here we are 2 weeks out of the return period with a broken device and a broken hearted grandson. Never again.

Company does not stand behind product. Purchased for Christmas wasn’t used until until December 25th but since it was past the 90 day warranty, they couldn’t help me. Or should I say refused to assist after the 90 day warranty.

I bought this board for my neighbors kid for his birthday and he loved it. He’s been using it day and night. Good value for your money.

Maybe we just have bad luck, but every hoverboard has broken quickly. This one didn't even work out of the box.

Something is wrong with it, brought as a Christmas gift and it was unbalanced immediately. We reset and one wheel still doesn’t roll the right way

Our 8 year old daughter hasn’t had any problems with this hover board so far and she’s had it almost a month. It feels solid.

I was really disappointed , the wheel of the product got damaged. There is no exchange. They just refunded the amount. My kid really disappointed