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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 3053 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, attractive price, and convenient size of the 11.6" Chromebook. Positive feedback also frequently mentions its satisfactory performance and decent battery life, along with its lightweight design. A small number of users expressed a desire for increased memory. Overall, the Chromebook receives praise for its portability and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 3,053 reviews
  • Rated 5 out of 5 stars

    Just the right size for my nephew's

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy in the little time I had to find one. The kids love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s basic but effective

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keyboard is full and it fits for basic browsing needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter she uses it for streaming services and internet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well and a good product. Was a good buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine no scratches or anything would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problemnwith this product I do appreciate being force to make a review

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for virtual learning

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like it but it’s perfect for my kids and their virtual learning.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 2 out of 5 stars

    Bricked within a week

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, Best Buy was great--they took the machine back and gave me a full refund. The machine ran well enough for six days, then wouldn't turn on. That was that. An hour on HP tech support later, they determined it was a dud.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son to just play games on he loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great item from Best Buy. Pick up from the store was so easy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    its a chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it had a touchpad and the power port label better

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    chrome Book

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this , having some trouble figuring out everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a great christmas present for my husband to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    School just started and it works great. Clear picture and nice loud voices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best For Educational Purposes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Chromebook to use for elementary school children.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a laptop, and buying it was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chromebook was perfect for my grandson, thank you.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great price, faulty quality.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight and convenient. Touchpad was sticky even after changing settings. Purchased on 3/23/21 completely shut down on 4/18/21, not even a month of use.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Chrome

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to use for work purpose. Had all the features needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chrome book

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great chrome book for my grandson he loves it! Thanks

    I would recommend this to a friend