Customer Ratings & Reviews
- Model:
- 11A-NB0013DX
- |
- SKU:
- 6402920
Customer reviews
Rating 4.5 out of 5 stars with 3053 reviews
(3,053 customer reviews)Rating by feature
- Battery Life4.6
Rating 4.6 out of 5 stars
- Speed4.3
Rating 4.3 out of 5 stars
- Display4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers often highlight the ease of use, attractive price, and convenient size of the 11.6" Chromebook. Positive feedback also frequently mentions its satisfactory performance and decent battery life, along with its lightweight design. A small number of users expressed a desire for increased memory. Overall, the Chromebook receives praise for its portability and value.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Need better streaming apps
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't watch certain streaming apps on the road due to not supported
I would recommend this to a friendRated 3 out of 5 stars
Good laptop but bad chargers
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop but bad charger I have brought 3 different charger but all got damage
No, I would not recommend this to a friendRated 3 out of 5 stars
Decent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent if you are in a tight budget but Will not handle a serious work load
No, I would not recommend this to a friendRated 3 out of 5 stars
Chromebook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item was sent to my family outside the country to use by kids to school.
I would recommend this to a friendRated 2 out of 5 stars
Camera cuts out frequently
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was purchased for my daughter to use for remote learning. The camera is cutting out in the middle of her classes multiple times a day. She has to reboot. If she charges her phone to use it quickly warns of over heating issues. This didn't start until 2 weeks after receipt.
No, I would not recommend this to a friendRated 2 out of 5 stars
For kids not for adults
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are trash its too much limitations on the book initially thought was a labtop. Can download certain apps cant mirror anything wife or bluetooth. Literally nothing might as well give it to my toddler stick witj my phone or get a laptop that capable to function like a desktop.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello,
I'm sorry to hear that the laptop has been a disappointment. Naturally, we would like for all of our customers to be happy with their purchases but can understand that this isn't always the case. Regardless, we appreciate you sharing your experience with us as it allows us to adjust our future product designs to better serve the needs of our customers.
Please know that we are always here to assist you with selecting the product that best suits your needs. If you'd like to see what else HP has to offer, you can get in touch with us anytime at support.hp.com.
I will also mention that HP products have a warranty from their purchase date, so you might make use of it if you need to. To verify the warranty, simply look for an icon on our support site labelled “Check Warranty Status.”
Alexis
HP Care
Rated 3 out of 5 stars
Meh.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Meh. It's a nice price, but the definition is noticeably...um, undefined? Good for a kid.
No, I would not recommend this to a friendRated 3 out of 5 stars
Questionable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m having some difficulties connecting it to my printer... I tried Bluetooth and USB cord
I would recommend this to a friendRated 3 out of 5 stars
Ended up returning.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very small chromebook. I ended up returning it for something a little more substantial.
No, I would not recommend this to a friendRated 3 out of 5 stars
Budget Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good work laptop for college student on a budget. Not a gaming laptop.
I would recommend this to a friendRated 3 out of 5 stars
not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow for a chromebook. Not worth the buy!!!!!
No, I would not recommend this to a friendRated 3 out of 5 stars
Kids enjoying it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My nephew hasn't put it down since he received it for Christmas.
I would recommend this to a friendRated 3 out of 5 stars
Does the job for the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good computer , good memory, just an too outdated for 2020 , good for virtual learning.
No, I would not recommend this to a friendRated 3 out of 5 stars
Great price for your kids starter laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not ideal for anything other than a starter laptop for your kids
No, I would not recommend this to a friendRated 3 out of 5 stars
Chromebook
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was so disappointed with quality. It was not user friendly.
No, I would not recommend this to a friendRated 3 out of 5 stars
Second Chromebook
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Second Chromebook from the same company and same problems keys on top row will not work
No, I would not recommend this to a friendRated 3 out of 5 stars
Chrome book
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little piece of equipment! The chrome book is a necessity for remote instruction!
I would recommend this to a friendRated 3 out of 5 stars
Computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Functionaly difficult but otherwise a good computer for kids.
I would recommend this to a friendRated 3 out of 5 stars
Chrome book
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great little laptop. Suitable for just the day to day normal computer usage.
I would recommend this to a friendRated 1 out of 5 stars
Chromebooks are for kids
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Chromebooks are not good for ZOOM Meetings in which you have more than 10 participants. I have a high end router and modem and have come to the conclusion that "Chromebooks are for kids". Upgrade if you need to ZOOM with multiple participants. Constant pausing and slow motion robotic verbal audio will only embarrass you if you use the Chromebook for this venue.
No, I would not recommend this to a friend














