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Customer Ratings & Reviews

Your price for this item is $51.99
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The comparable value price is $259.00

Customer reviews

Rating 4.5 out of 5 stars with 3053 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, attractive price, and convenient size of the 11.6" Chromebook. Positive feedback also frequently mentions its satisfactory performance and decent battery life, along with its lightweight design. A small number of users expressed a desire for increased memory. Overall, the Chromebook receives praise for its portability and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 142 Showing 2,821-2,840 of 3,053 reviews
  • Rated 3 out of 5 stars

    Micro usb cable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales person knew exactly where to find the product I was looking for.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP Chromebook Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has problems with the mouse, but it is quite inexpensive.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems kinda slow but it was cheap so you get what you pay for

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great most of the time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loses internet connection very easily no matter how close you are to the router.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not like how it looked. I did not like having a google chrome operating system. I did not like how the settings looked. Everything was displayed as if it was an android tablet. There was no taskbar or home screen. It’s good if you want to sync your things to google, but I returned it after three days of owning it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good For Remote Learning Kids

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good option for your younger kids. Older ones may need a more updated option

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    laptop

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it helps when you need it comes in handy to have it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not good

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased then returned because it just stopped working was given another one and in less than 3-4 months that on just crashed and stop working no warning.Also the computer was hacked even with the protection on it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what my son expected. It doesn't have it where you can obtain STEAM GAMING SYSTEM on this computer. A let down for him thank GOD his old computer still works. So he goes back and for between the two. Do not buy good for only surfing and simple simple equations. Be blessed

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good for basic home use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my sister. Works as intended for everyday home use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for children laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop for my twins. Good for my children :)

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Chromebook deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mousepad doesn't work fully: can't use it to scroll or resize windows.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Chrome book

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok don’t like chrome book will definitely go with a better one

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned it was too slow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this for my mom but it barely worked. It froze up trying to load web pages and we tried connecting to three different internet hotspots with the same results so we had to return. The people at Best Buy still insisted it was the internet even though we tried several places.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer quality is pretty good. The screen is a little small.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    My reason

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its it all I thought it was,but good buy, for cost.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what we were looking for

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s just okay. Returned for something else. Video was a bit foggy

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    HP Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Chromebook does not have touch screen. Very disappointed!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Be wear of open box deals

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an open box i should have known better. It didn't come with a charger and half the keys on the keyboard dont work. Pretty dissatisfied with all my recent dealing with best buy computers ill never be back here for a computer again

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay, but hard to set up. Still having issues with the settings.

    No, I would not recommend this to a friend