Customer Ratings & Reviews
- Model:
- 11A-NB0013DX
- SKU:
- 6402920
Rating by feature
- Battery Life
Rating 4.6 out of 5 stars
- Speed
Rating 4.3 out of 5 stars
- Display
Rating 4.4 out of 5 stars
Customers are saying
Customers often highlight the ease of use, attractive price, and convenient size of the 11.6" Chromebook. Positive feedback also frequently mentions its satisfactory performance and decent battery life, along with its lightweight design. A small number of users expressed a desire for increased memory. Overall, the Chromebook receives praise for its portability and value.
This summary was generated by AI based on customer reviews.
Chromebook
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was an alright laptop. It just ran really slow and would freeze at times. I only had it for about a week.
No, I would not recommend this to a friendBad Charger
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return my Chrome book, because it wouldn't charge.
I would recommend this to a friendIt’s okay for school work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this laptop for my son for school, not really happy with it, I mean it gets the job done but I’m just not a fan.
No, I would not recommend this to a friendTerrible
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible laptop. Doesn’t have a camera or anything that’s supposed to be on this laptop. Such a waste of time and time. My son is unable to do class because the chromebook don’t have the features that’s included with the laptop. Sooo terrible and a inconvenience. Such a waste of money
No, I would not recommend this to a friendIt's broke
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All of a sudden my Chromebook is not taking a charge :(
No, I would not recommend this to a friendNot as advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned it to day I got it. So I have no idea. Didn’t do what the pictures showed
No, I would not recommend this to a friend11.6 chrome book
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.would not recomend this product small screen had to send it back for repairs
No, I would not recommend this to a friendNot goid
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was on until the keyboard broke down on us it's been 2 years
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Leonardo,
So sorry to hear that this has happened to you. We build our devices with the intention of providing a reliable experience for our customers, but, of course, things don't always go according to plan. Here are some resources that I hope will help you remedy the situation.
First, I'd recommend checking out this link for troubleshooting help with your keyboard: https://support.hp.com/us-en/help/diagnostics?category=computing&issue=keyboard-trackpad-touchpad-issues
If the problem persists, please keep in mind that we are always here to assist you with a variety of support options. You can get in touch with us via your preferred method at this link: support.hp.com
I will also mention that HP products have a warranty from their purchase date, so you might make use of it if you need to. To verify the warranty, look for an icon on our support site labelled “Check Warranty Status.”
Alexis
HP Care
Just an Expensive Paperweight
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money. This model doesn't allow you to download any apps. Only good for web browsing. Poorly constructed with cheap material.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Ok pictures
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s just like having a tablet not good for work or school purposes
No, I would not recommend this to a friend Doesn’t support school
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not allow my son to download test sites that her needed for his school during virtual.
No, I would not recommend this to a friendHard pass
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow load and bogs down incredibly easy. Do not buy if you want to multi task
No, I would not recommend this to a friendSo so purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice laptop just not functional for anything windows/most online school work.
No, I would not recommend this to a friendJun
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed with the computer even though is was for a 9 yrs
No, I would not recommend this to a friendSam
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It wasn't what I was looking for for a laptop - could not use it for what I needed
No, I would not recommend this to a friendsad
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.blah. I mean for the money it is what it is. but a table does more. its good for kids, maybe k-6 but def not high school or college. lasted 2 days and i returned it sadly. got a better HP laptop. you get what you pay for.
No, I would not recommend this to a friendstuck
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.can't find the boot key to get this cloud, it's kinda confusing.
No, I would not recommend this to a friendGreat for beginners
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for beginners but very cheaply made. Wouldn’t really recommend if you need a laptop
No, I would not recommend this to a friendToo cheap
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is cheap and not user friendly. They scaled back on everything to make this computer cheap. Save your extra coins and get a better computer. It’s also too small.
No, I would not recommend this to a friendUnknown
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't opened my gift yet. Christmas isn't here yet.
I would recommend this to a friend