Customer Ratings & Reviews
- Model:
- 11A-NB0013DX
- |
- SKU:
- 6402920
Customer reviews
Rating 4.5 out of 5 stars with 3053 reviews
(3,053 customer reviews)Rating by feature
- Battery Life4.6
Rating 4.6 out of 5 stars
- Speed4.3
Rating 4.3 out of 5 stars
- Display4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers often highlight the ease of use, attractive price, and convenient size of the 11.6" Chromebook. Positive feedback also frequently mentions its satisfactory performance and decent battery life, along with its lightweight design. A small number of users expressed a desire for increased memory. Overall, the Chromebook receives praise for its portability and value.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Very disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor operating system, slow and have never had such an awful computer.
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t buy this laptop
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second laptop I’m returning back to the store because it don’t work in less than 48 hours!
No, I would not recommend this to a friendRated 1 out of 5 stars
Chromebook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I should have researched this. I can't hook my Nikon L840 up to down load photos , and my photo shop can not be used. It is only a larger version of my tablet. Would return and pay up charge for an 'actual' laptop , but they won't allow it.
No, I would not recommend this to a friendRated 2 out of 5 stars
Laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very limited features for use. Should be better equipped for Microsoft products.
No, I would not recommend this to a friendRated 2 out of 5 stars
hp
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good quality but chropmebook isnt for me good picture and ssystem layout
I would recommend this to a friendRated 2 out of 5 stars
☹️ Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed, more difficult to navigate around. Can not do as much.
No, I would not recommend this to a friendRated 2 out of 5 stars
A bunch of Meh.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A bunch of MEH. Not spectacular. WOuld not recomend.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there,
Thanks very much for your review. I'm sorry to hear that the laptop did not meet your expectations. We always aim to make our customers happy, so if we can assist you with this or in selecting the product that best suits your needs, please don't hesitate to reach out to us directly at support.hp.com.
I will also mention that HP products have a warranty from their purchase date, so you might make use of it if you need to. To verify the warranty, look for an icon on our support site labelled “Check Warranty Status.”
Alexis
HP Care
Rated 2 out of 5 stars
Cc
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No this product is way over priced did otherwise not site my needs
No, I would not recommend this to a friendRated 1 out of 5 stars
Buyer beware!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My laptop crashed within 2 and a half weeks! Right after the return policy of 14 days. I was never told that I had such little time to return or exchange my purchase. I will never buy anything from beat buy again!!!
No, I would not recommend this to a friendRated 2 out of 5 stars
Good overall
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This could've been the perfect laptop but it can be so SLOW.
No, I would not recommend this to a friendRated 2 out of 5 stars
Small Screen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is not good for my eyes because the screen is a little bit small
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two Chromebooks for my 13 and 9 year old sons to do school on. I could not use Microsoft word, adobe flash player and video chat on it. We could only go to websites and search the web only. Don’t waste your time and money. Just pay more for a regular PC. I returned them both.
No, I would not recommend this to a friendRated 2 out of 5 stars
Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop is very slow. Th volume is also not good at all.
No, I would not recommend this to a friendRated 2 out of 5 stars
Waste
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money. Bought for homeschooling, son doesn't use.
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn’t last
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just stopped working after a little more than a year, after running slowly and not holding a charge well for a long time.
No, I would not recommend this to a friendRated 1 out of 5 stars
The worst laptop ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy a chrome book!!!! I bought this for my son’s online school, zoom only worked for one week. After that I could not download zoom any more. I am definitely putting it in the garbage. I throw the box out so I can’t even return it. Crazy buy
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible item cheaply made.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not so good had the computer three weeks and it quit working and Best Buy failed me because I had some spots of paint cause I use it for my job
No, I would not recommend this to a friendRated 1 out of 5 stars
DO NOT BUY
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible cheap chromebook. Just spend a few more bucks and get something better this was a waste of money and I returned it as soon as they store opened the next door. The screen is trash and the thing is so slow.
No, I would not recommend this to a friendRated 1 out of 5 stars
Angry customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m completely unsatisfied I bought a print and this laptop at the same time the guy who assisted me flat out lied and said my printer was compatible with my laptop funny nobody’s been able to get them to link together
No, I would not recommend this to a friendRated 1 out of 5 stars
Awful purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for our sons birthday. Completely charged it. He opened it and used it once when it completely shut down and would not turn back on.
No, I would not recommend this to a friend














