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Customer Ratings & Reviews

Your price for this item is $51.99
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The comparable value price is $259.00

Customer reviews

Rating 4.5 out of 5 stars with 3053 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, attractive price, and convenient size of the 11.6" Chromebook. Positive feedback also frequently mentions its satisfactory performance and decent battery life, along with its lightweight design. A small number of users expressed a desire for increased memory. Overall, the Chromebook receives praise for its portability and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 148 Showing 2,941-2,960 of 3,053 reviews
  • Rated 1 out of 5 stars

    You get what you pay for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard stopped working after 3 months of course after returnable date. If it wasn’t for that it would have been a solid cheap chrome book. Was hoping to get at least 12 months of use out of it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Extemely Disatisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot use Chromebook….could not get virus protection installed..No help from Geek Squad…cannot go in to store due to renovation

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    COMPLETE GARBAGE! Don't waste your money. Camera and Microphone stopped working less than a year after purchase. HP support unable to fix.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not distance learning friendly

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought this computer would be a little faster than what I paid for. My son cannot even use it for his online classes because the processor isn’t fast enough. Not recommended for zoom/ classes

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Works good for one year then dies

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for a year. Then all of a sudden the screen went black and it never turned back on.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Policy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Package was returned unopened and was still charged for restocking? Not what return policy states!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Flimsy, not happy with programs, Google = limited.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not impressed. Felt flimsy. Not happy with programs. Wish there were typical programs on it that most people use. Would not buy again. Google = limitations.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor chromebook. Within a few days error messages started popping up. After only 2 weeks now entire thing is locked up and we have to pay to get it serviced. Do not buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working within a month

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return coz within 2-3 weeks it stopped working, wasn’t getting turned ON. Probably battery issue.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Keyboard stopped working after 7 months

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this last year July 2020 for my daughter to use for distance learning only. After 7 months, about half of the keys or more suddenly stopped working. Garbage

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    chromebook slow

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is very slow, but id your only going to use it to surf the web then the price is not so bad, but the comnputer in general is very slow.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t last 50 days

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a month the keyboard stopped working, I’m still waiting for any update of the repair.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    horrible the salesman advice me to buy this.\the worst is that a costumer rep said i had extra 15 s days past my 30 day expiration and it was a complete lie.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Save your Money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor performance as I can only access Google Chrome with very limited utility. I would instead look for an inexpensive HP; you get what you pay for.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hp chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. If you can't do something on your phone just skip to a labtop.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    run away!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Planned obsolescence on steroids. Complete and total piece of trash. It's my fault for giving it a chance. Be smarter than I was.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    SELLING BROKEN/DEFECTIVE PRODUCTS

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this thinking it would work so we didnt open it straight away now its past the return date. THE PRODUCT DOESNT WORK. 200 BUCKS FOR A BROKEN DEVICE!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Return

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need to return this item the screen never stays put.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t even give this laptop 1 star. No longer turns on after only 4 months.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Chromebook boo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy at all, is not comparable with anything. Printers won’t work with it. You have to create a new password using chrome/goggle.

    No, I would not recommend this to a friend