Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $209.99
Clearance
The comparable value price is $409.00

Customer reviews

Rating 4.4 out of 5 stars with 677 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers enjoy the ease of use, touchscreen functionality, and the affordable price of this 14" 2-in-1 Chromebook. Many appreciate its lightweight design, long battery life, and surprisingly good performance for everyday tasks. While some wish for more storage, the positive feedback on usability and value outweighs these concerns. The 2-in-1 functionality, allowing use as both a laptop and tablet, is also a frequently cited advantage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 677 reviews
  • Rated 5 out of 5 stars

    Gift birthday gift

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a birthday gift for my son he loved it xoxo

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s Alright

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed we couldn’t download any apps because it’s a chrome book. Not even iTunes! Need a windows operating system to download from App Store, but our androids and apple phones can without windows OS.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    its okay

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, its nice and its good for the basics. Its slow and does not have a steady internet connection if you want to stream youtube or netflix.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay chromebook but a little over priced.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First chromebook touchscreen did not work and had to return. Overall, quaity seems okay but 2 in 1 screen hinge seems weak and screen does not always stay in set position.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 1 out of 5 stars

    Nope

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 2 for my kids school work. Nothing but trouble. Play Store keeps freezing up which messes up some of their apps for their school work (also their games which they whine about) We've had to do total hard resets / start all over multiple times. Less than a year later I'm searching for something else to buy. Do not recommend.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 2 out of 5 stars

    Unhappy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I thought it would be. Pay for something I thought would be good but doesn’t have what I thought it would have.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    There were some problems

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't able to get it to print. And there was something about the keyboard that made it difficult to align my fingers and type.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Too much

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This devise had me signing in multiple times to view common apps Drove me crazy Then it just went blank on me Good thing I had a back up

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok for basic use. I exchanged for something faster, for me it was worth some extra cash for faster speed, and wanted backlight keyboard

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP screen touch laptop

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does it’s job, the only downside is the clarity. The screen is not a high def like apple products.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    During the set up the screen developed a huge line down the middle of the screen

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a very good Chromebook

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to my 3 other Chromebooks previous, this one slows to a crawl a lot and has to be restarted. Also after less than 6 months there is something wrong with it and it starts shrinking or moving the browser window on the screen or moving things around when I'm not touching the trackpad or keyboard. Wouldn't recommend this.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Plain

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is made for emails….. nothing else, you might as well save up for a better computer.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Screen

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s has a glare to it that’s make it hard to see you have to keep turn it up

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not bad. could be better.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok. Not a fan of the display but other than that...its good.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great for kids

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great chromebook for kids, it's a bit slow for live videos, movies and games.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Never worked right!

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never worked right out of the box! Froze often! Returned!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fast and charges fast as well, the battery last about 2 days I LOVE IT

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Display is really bad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed with this product from HP. Display is horrible.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Computer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has trouble over heating, and it is dluggish in opening anything.

    No, I would not recommend this to a friend