Customer Ratings & Reviews

Brought this for the hubby, he's not picky. This laptop is great for everything he needs. The resolution is fantastic and it's just what he needed. I'm a little upset I didn't buy one for myself.

Bought this for my middle schooler to complete schoolwork and it works wonders. Love the screen flip feature to use it as a tablet. Downloaded several apps and speed is still good as new. Very powerful laptop.

i’ve been having problems with it shutting off randomly/restarting & i’ve only had it for a year. i do love the touch screen and everything else about it, i just wish it would work properly!

Great Chromebook and I got it for a steal over Christmas for $379. It does what I bought it for which is mainly just web surfing and watching video.

Bought the laptop for my mom since she goes to school. Very nice and easy to use, It is also fast in showing graphics and images. I would definitely purchase one again but for myself.

Bought it for my son for taking notes at school. Performance is perfect for the role, biometrics make fast login at class setup time, and its pretty well constructed so far. Battery life has been awesome!

I have bought so many laptops from best buy. Always an excellent value for the money.

I have been through no less than 4 other highly rated Chromebooks in search of a replacement for my Pixelbook Go that decided to drink a glass of water. Samsung, Lenovo, Asus, Acer, etc. Screen is bright and crisp, yes I read the reviews. No yellowish tint as some have said. Fast and whisper quiet. All the other Chromebooks will bug you with excesssive fan noise that doesn't stop once it starts. This one is silent most of the time and barely noticeable when the fan does kick on. Also, the fan will turn back off in a reasonable amount of time. Great build quality everything works. Sound quality is good as well. Great for consuming media. Pixelbook was the gold standard for quite a while, but if I had to pick between the two now I would stick with this HP although it is a bit heavier and has less battery life. Asisde from that it's an upgrade. My number 2 pick was the Lenovo flex 5i in Abyss Blue w/ Core I-3. Luckily I found the HP and the Lenovo on sale at BestBuy. The Lenovo was a steal, so I will be keeping it as a back up. Good screen and sound but not as quiet as the HP x360. Happy hunting!

Got this for my 11 year old. Perfect for her. She loves the touch screen and that it folds backwards to a tablet. On the smaller side, but not too small. It’s a great first computer.

Great quality for your money! Will be purchasing another one for my daughter new school year.

HP computer is great for my purpose price was affordable especially with the 12 month plan. Thanks Best Buy I will continue to shop with you.

I was super happy for an HP to offer such a great sale! It was a gift for my son-in-laws 40th birthday. He was super grateful and cried when he opened it.

Excellent chromebook. Great for daily use. Good wifi and bluetooth.

Great chrome book, easy to use. Light and love the touch screen. Drove up and they bought it out to me in minutes. Very convenient.

This laptop has been the perfect laptop for our middle school aged son. He uses it daily and it’s held up nicely with no issues to date.

best laptop ive had so far, definetly worth it and very easy to use. The touchscreen is an add on, dont use it much but works very well.

I love this laptop! Has been great with my conversion from Mac. Definitely recommend for anyone needing a brand new laptop.

I was not impressed at all with this purchase. It will not turn on unless I primed it by pressing the button first, close and then reopen the screen then press the start button again. The mouse pad was off balance. The right click function was laborous. I even had difficulties navigating on a form document. Normal functions intended to move about populated forms would easily result in changes of information that was not meant to changed. Finally, this chromebook would not allow me to access any of my documents unless it was inside google cloud. Then it was setup only for me to share the document. I typed a document, a very important one only to not have access to email after I finished. Maybe I am old school, but it seemed like I had to give up more personal information and documents to operate on this computer wirh its networks being such. Nonetheless, I returned this device. Maybe my comments will matter to someone. Okay. Take care.

This Chromebook with 8 GB and a Core series CPU is a solid value for a middle-school student. It works great with Google Classroom and Docs. We've been satisfied.

Works great for day to day usage. However, every few weeks, it won't power on. I looked it up and appears to be a common problem with this model.