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Customer Ratings & Reviews

Your price for this item is $139.99
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The comparable value price is $699.00

Customer reviews

Rating 4.6 out of 5 stars with 765 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are enthusiastic about the responsive touchscreen, ease of use, and long battery life of the 14" 2-in-1 Chromebook. Many appreciate its lightweight design and the larger screen size, finding it perfect for various uses. While some users experienced issues with overheating and the power button, the positive feedback on performance and value for the price outweighs these concerns. A few reported problems with the hinge and lack of an HDMI port.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 765 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great bang for the buck

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended chromebook especially for the price point. AutoCAD mobile is a useful app making this a great device for field surveying and drafting.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    I love to buy products from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop, small and very powerful. I always purchase electronic items from BestBuy. Good deals and good products

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Excellent Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best performing Chromebook for the price. Easy setup, good build quality, and doesn't feel slow and laggy like cheaper options.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing but with a few problem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love it. However I am noticing it is running significantly hotter than my previous two (non HP) lower-end Chromebook. This, in turn, has caused a decrease in battery life during a days work . I also have been troubleshooting an essential app use for work frequently crashing. At least daily... Sometimes up to 10 x per day. I am aware that this could be user error, or problems within the app, rather than a problem related to this power packed Chromebook. It hasn't turned me away yet. Im too intrigued and already somewhat "attached" to ....me and my Android phone's little side kick.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    IDEAL FOR TRAVEL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this light laptop for travel. I still have to get used to the keyboard, which is somewhat different, but I think it will work well for keeping up with emails, posting to FB and backing up photos from the camera disk when I'm traveling. It had a slight glitch in the search capacity, but the Geek Squad cleared it up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool Chromebook. Started slowing down. It’s good for the basics.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    A winner amongst a crowded field

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have put this through its paces for 3 weeks now and it delivers on all fronts. Sturdy metal case, Wifi-6 truly is much faster. The finger sensor is a nice touch instead of having to type a login in all the time! The 250 Nits screen appears brighter than other 250's, particularly with text against white background. I like that the lighted keyboard only illuminates after you touch keys,, thereby extending battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Every day

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic for day to day use. Internet browsing and media consuming work beautifully and are streamlined. Wouldn't recommend for complex or extensive tasks

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touchscreen

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightning fast, great screen, premium build. I bought it for my mom, she loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great machine for my student

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son and he was able to use it right out of the box. Easy to setup. Powerful enough for what he needs to use it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My ideal school and entertainment laptop.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is everything I want in a laptop. Fast, right ram and storage, and I watch movies on it too, with no buffering. Good for school, very good for entertainment. Very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome speedy device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Chromebook and I couldn't be happier. The speed at which it starts up is outstanding, There is a slight learning curve coming from using a Windows based system, but it is not hard at all. Really just a few differences in how you do certain tasks. I have been using this device for about 2 months now since my last Windows laptop died on me, and I haven't regretted it all. I am very impressed not only with how well it works, but also with how much I was able to save.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my computer. Best Buy associates were very helpful transferring my info from my old computer to new computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chrome Book

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love it! Bought this for my daughter for college, she absolutely loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good chromebook for a good price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard is comfortable, larger screen than most chromebooks and battery lasts surprisingly long for its small battery size

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    First lenovo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and light weight. My first lenovo and I am very satisfied Best Buy staff were incredibly helpful

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great value, Better than Dell.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up. Replaced a Dell Latitude which I had to turn in when I retired, This is much better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Biggest thanks

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Excellent. Pick up very fast. I can gave to present for my sweet heart on time. Thanks and biggest thanks.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Performance

    Rated 5 out of 5 stars

    HP and their awesome product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, easy to use, very long battery life. This is a purchase for my daughter who uses it for schoolwork and liesure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well pleased with service and best buy had knowledgeable associates

    I would recommend this to a friend