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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 143 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 14" Chromebook's ease of use and affordability, frequently citing its suitability for schoolwork and overall value. Positive feedback also highlights the device's lightweight design, long battery life, and satisfactory performance. While some users reported issues with the screen, the majority of reviews were overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-143 of 143 reviews
  • Cons mentioned:
    Screen

    Rated 2 out of 5 stars

    Debbie Downer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used 6 months and screen went black… sent in under warranty and they fixed it. Best buy was completely useless with helping me have it fixed due to not buying the Geek Squad. I think I’m done with Best Buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t recommend a chrome to anybody. Screen quality is not good

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No to Chromebook

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned it because I did not like it at all. I got a different computer instead.

    No, I would not recommend this to a friend
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