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Customer Ratings & Reviews

Your price for this item is $174.99
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The comparable value price is $249.00

Customer reviews

Rating 4.4 out of 5 stars with 2154 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the ease of use, affordable price, and compact size of the 14" Chromebook. Positive feedback also highlights its surprisingly good performance, light weight, and decent battery life. However, some users expressed concerns regarding the screen quality and the amount of RAM. A few also mentioned issues with the touchpad and operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 2,154 reviews
  • Cons mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Great for kids

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very simple to understand so I recommend for kids. Especially kids homeschooling could operate this easily. It's not as likely to catch a virus so I can allow my son to operate without worrying. Camera Quality isn't great but I honestly don't know any laptops with great camera Quality.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    With the quickness!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tired of surfing on Windows laptop, squinting at phone screen, waiting for things to load on old tablet. This thing rocks! Open the laptop up, sip coffee, surf. Secure stuff, just log in. Straight surfing, just use guest mode. Nothing is saved in guest mode, so when you are finished, just close it up. So happy!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good price. Very sensitive.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I am scrolling it jumps to different sites without hitting the enter button, I wish it had an owners manual to show me how to turn on the microphone or add photos among other things.. Some of us are not computer savvy. I still am happy I bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    Fine piece of technology

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome compact piece of technology. Descent price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Right size, right on time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this with the intention of using it for work, answering email, etc. Now that the kids are home and using Google classroom for VL my son uses it for his work. Everything is simple and easy to find. Glad I decided to buy it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great HP 14" AMD Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this Chromebook for my 9 yr old nephew, who has started 4th grade. The school he attends have required all students to have Chromebooks. He has been in school for just about 1 week, and loves his Chromebook and he has not have any problems using it. Highly recommend this one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my daughter for school since covid we had to go all virtual and all. She loves it and easy for her to us and she was only 8 at the time. The ones the school gave her sucked

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my chromebook. It’s been an adjustment though, there is no caps lock key or delete button and I was used to having that on my previous laptop. But overall it is a great product and works really well. I would definitely recommend this chromebook!!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very happy so far!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up.... excellent graphics and speed. Very happy with the quality and design. This is the first 2 in 1 laptop and I use it for all basic needs and photo editing. The included stylus is a MUST-HAVE and set this laptop apart from the others I considered. I am very pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    It works!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chromebook is doing what I need it to do-search the internet and get email. There are occasional strange jumps back to a row I was typing in. I've been able to live with that. I can quickly edit and write on. I consider it a bargain at the price.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great machine to get internet work done.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's compact and easy to use. I also like that the keyboard lights up and that it is touch screen. One thing that I don't like is the speakers. They are very weak. I have a good set of headphones though so that's how I get around it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good Device!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good device for what a middle school needs it for. Would of been a 5 star but had a few issues at the beginning of this school year but after a hard reboot it seems to have fixed the problem. The price was also a plus!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice Chromebook for distance learning!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my 7 yr old grandson for distance learning during pandemic. He loves loves it! It’s very user friendly and has given him a new incentive to get his school work done! I would recommend this Chromebook. I got it on sale which was great but Would’ve bought it anyway.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Chromebook

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say. It’s a simple computer for its value. There isn’t anything too special about it and I just picked it up as a cheap supplement before getting a MacBook. If you are on a budget, it’s actually worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Kids Laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great built quality. Great for the kids to play games with. We are very happy with this product. Great battery life. The speakers don't have base, but are loud. It is great for the kids to surf the web in.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered in a timely manner. Works well. So far so good. Does what I needed it to do. Very satisfied and great price. I would recommend for anyone looking to get connected to the web for browsing email shopping etc.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It’s so easy to use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is so easy to use. It’s helpful for my children and the price is good.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great for the basics of web browsing and streaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device does everything that I need for basic browsing and streaming. There’s a couple times it’s just randomly rebooted in the middle of what I was doing, but otherwise there have been no problems. it boots fast and is small and convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Chrome loaded product. Fast and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had a Samsung Chromebook for 4 years and loved it; however, due to my mistreatment (e.g. dropping it several times and other hard use) the 'mousepad' did not operate efficiently. I bought this great HP Chromebook at an incredible price ($119) the week after Black Friday. Even though a little larger than my first Chromebook (14' vs 11") it is still quite a bit less bulky than a laptop. Simply put, I love it!! Chromebook is one of the best ideas to come along in years. Starts up instantly, has built in virus protection, and best of all, it continues its speed service years after you begin to use it. You won't be disappointed if you are looking for something a little bigger than your phone or tablet to do basic and even not so basic (eg Google Docs) computer work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for a 6th grader

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my daughter who was in 6th grade at the time. They use chrome books in her school for all their work so it was easier for her to use the chrome book than my laptop. I would defiantly recommend getting this chrome book.

    I would recommend this to a friend