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Customer Ratings & Reviews

Your price for this item is $174.99
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The comparable value price is $249.00

Customer reviews

Rating 4.4 out of 5 stars with 2154 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the ease of use, affordable price, and compact size of the 14" Chromebook. Positive feedback also highlights its surprisingly good performance, light weight, and decent battery life. However, some users expressed concerns regarding the screen quality and the amount of RAM. A few also mentioned issues with the touchpad and operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 2,154 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for Elementary Aged Kiddos

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With virtual learning on the horizon, we purchased two of these chromebooks for our elementary aged children. Set-up was easy and they have been able to quickly pick up navigating around on their chromebooks.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Effective Chrome book

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this chromebook for my daughter. She's had to do distance learning due to Covid 19 and this was perfect. Allows her to do homework, the video classes and have chats with her friends. We're satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Who would’ve thought this was going to be a needed

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our daughter for Xmas to have her own computer for some school work. Who would have known the whole world was going to be shutdown and this would be her classroom. What a great laptop. She uses it for zoom, schoolwork and of course, Netflix. Great machine!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great value computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, fast booting. battery life is great. It's more like an android phone on steroids, as the programs you install are from the google apps store. not all of them will install, but there are a great many that do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Online Schooling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the HP Chromebook for my 6th grader as she started online school due to Covid-19. The machine has worked flawlessly, setup was easy, and the whole process could not have been any easier. Battery life ND connection with google classroom has been easy. Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Better than Windows...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chromebooks are great for 95% of what I use a computer for. There are a few things you can't do, but I don't do much of those, and for the money, a much better value than a Windows-based laptop. The minimalist option!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Exactly as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we ordered this for my daughter during the covid 19 outbreak so she can do distance learning without having to borrow a computer from the school. We ordered it early so they wouldn't all be sold out when we need it. It's exactly as I expected and works propperly.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Light, fast computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, the computer is working great. It's light and fast. The only down side was it took a long time to update the computer when I first turned on the computer. I have only used it to look on the internet, so I don't know how well it would work with word or other programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for the price!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an older laptop computer that was very slow to start and wanted to buy one that would be faster. The HP Chromebook starts up as soon as you open it and is very fast when surfing the internet. We would recommend this product to anyone wants a lightweight, quick computer.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great budget friendly purchase and I don’t have to worry about windows and it’s viruses or updates

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter since they use this in school. It’s a great size for her to take on the go if needed. Since I’m not the one using it, I don’t want to review it based on that. However she hasn’t made any complaints about using it and seems to enjoy playing on it.

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Great for high school students

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my high school sophomore. She says she likes it overall but thinks the camera quality is terrible. For the most part it works for everything she needs to do for school. I like that it was very affordable.

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 4 out of 5 stars

    HP 14" Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good computer. My son had it a month and then the screen broke. I had to buy a new one. Best Buy didn't have it in stock and I couldn't order it online. I had to buy a more expensive Asus to replace it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good Chromebook for internet use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We chose this Chromebook because it was a great deal, it has a larger screen, and 4GB of Memory. Overall I have been happy with my purchase. The screen doesn't have the best resolution, but it works for what we are using if for.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great for first time owners.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally got this for my daughter because of the online schooling that is going on in my state due to covid-19 closings. I connect online buy using my other devices hotspot and my daughter completes assignment given by her teacher and so far it's been perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Loved it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first ever chrome book and i loved it. My main purpose was to save time and do some work that takes extra time if i do over cell phone or use my laptop. Its ready to use within a minute and fast and quick for different tasks.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great laptop for the price and it has Chrome.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for the kids. They love it. We take it everywhere. Nice, light, and compact. Comes with Chrome already installed which was important for us because a lot of the websites for their schoolwork work better on Chome. Overall, very satisfied with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a cheap computer to do online school work and fell in love with this computer. It is so cute and is very nice for the price. I have had no problems with it and I’m hoping it last a while. Definitely recommend if you’re on the fence about it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    HP Crome 14" laptop is worth for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a laptop only for browsing without any frill attached to it. This laptop satisfied the requirement for my wife. I took the extend warranty for a peace of mind.

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 4 out of 5 stars

    good Chromebook if never had one before

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had done some research whether to buy another computer or get a Chromebook.I wanted to downsize,and choose this HP Chromebook. It took me a couple days to adjust to the smaller screen and the keyboard. I'm happy with this product

    I would recommend this to a friend