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Customer Ratings & Reviews

Your price for this item is $174.99
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The comparable value price is $249.00

Customer reviews

Rating 4.4 out of 5 stars with 2154 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.0 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the ease of use, affordable price, and compact size of the 14" Chromebook. Positive feedback also highlights its surprisingly good performance, light weight, and decent battery life. However, some users expressed concerns regarding the screen quality and the amount of RAM. A few also mentioned issues with the touchpad and operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 2,154 reviews
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Does the work for my kids.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For working online, school, is fine. Would not purchase this model for a person working from home due to the limitations you may encounter with this Chromebook.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good computer for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Chromebook for the price. I purchased this for my 11 year old’s birthday. It’s very basic but I’m hopeful he’ll be able to use it for his virtual school.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Basic ! Goos Deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this chromebook and it went on sale 2 days later . Best Buy credited the $50 to my card. Seems to be a pretty good product. Not really hard to learn in spite of my changing from Windows to Chrome

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Returned but great buy!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately I returned this to get another laptop because my son didnt want a chromebook. He uses it in school and loves it but wanted a regular laptop for home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect Chromebook for school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Chromebook since my 5th grader has to do online school. This has been perfect for him! It is fast and easy to use. I added a wireless mouse to make things easier and he loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop for personal use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Google Chrome laptop. I am very impressed with the quality and how fast it fires up. I have used various manufacturers in the past but this one is a lot better. Very pleased with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Chromebook at a good price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was just what we were looking for. Our oldest grandson does not need a lot from his computer. This allows him to play games, watch movies, check Facebook and do light research.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very good entry level Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my 2 boys for Christmas. Seem to be easy set up and they both say very easy to use and does all they need it to do. Have not linked to a printer as of yet. No regrets buying this Chromebook.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great for homework

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for my daughter to do her school work on and so far she loves it. Was very easy for her to set up. She has not had it long but so far no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Better than I thought

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never owned a Chromebook before and I must say I am impressed with how well it works. It is faster than I thought it would be and easy to use. Very good product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good basic chrome book

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on sale. Happy with this budget chrome book. Use for simple tasks- word docs, browsing, videos, etc. lightweight and pretty thin. Overall satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a little powerhouse computer. Nothing over the top, but super great for what it is. I wish it had a capslock button though. But that's a minor inconvenience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Value - excellent Battery life

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't say enough great points about this HP Chromebook. My teen daughter took it over to write her first novel. The battery life is excellent and she uses it daily.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Overall good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is light, not too small or big. Use it for work, mostly always has 6 internet tabs open and runs fine, not slow. However, the battery does not last very long.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    For the price i guess

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First chromebook and it works fairly okay if for kids. If i knew what i now would have i bought it? Nahhh lol

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent I'm happy with the product and it's good for what I need it for. What else do you want me to say . Im happy with it and that's it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Basic, but great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for kids to do their school work. Very basic, but great price. Wouldn't have wanted to pay more for features or Ann operating system we don't need

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    My son LOVES it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t really speak to the features or it’s computing power, what I can say is my son loves it and I loved the price. I mean, what more can you ask for a laptop at this price, size and functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Please with purchased.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this Chromebook for my mom. She needed something to participate in online meetings. This fit the bill perfectly and was a good value.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Deal on Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife was looking for some sort of tablet, bigger than her phone. I received a Chromebook a couple of years ago and love it. So I waited until the best deal and purchased for my wife. She loves it, everyday!

    I would recommend this to a friend