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Customer Ratings & Reviews

Your price for this item is $174.99
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The comparable value price is $249.00

Customer reviews

Rating 4.4 out of 5 stars with 2154 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.0 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are delighted by the ease of use, affordable price, and compact size of the 14" Chromebook. Positive feedback also highlights its surprisingly good performance, light weight, and decent battery life. However, some users expressed concerns regarding the screen quality and the amount of RAM. A few also mentioned issues with the touchpad and operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 2,154 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent purchase for 12-year old

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the computer for my son as a gift mainly for gaming and graphic designs. Everything downloaded/updated easily. So far, I have not had any problems with it. Definitely worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great first experience for my grandson!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to order, shipped quickly and the perfect first experience for my 7 year old grandson to stay connected to his schooling and teachers during this pandemic. It's been a lifesaver!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Works great as they said it would .

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer works great does just what it should and what they ( Best Buy ) said it would do . I still haven't come up with an adaptor to connect to my smart TV .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    EXCELLENT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product , I love it . I use it for everything and now with virtual learning it’s become amazing for my children to use for school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop for simple tasks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For emails and simple web browsing, the A4 processor will be more than powerful enough. Solid construction and long battery lifetime. Purchased on sale for ~130. Very good value at this point.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was a very good value for my needs. Best Buy staff is the real selling point because he was so knowledgeable, professional and friendly. Thanks for your service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great chromebook

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my 11 year old daughter for Christmas this past year. She loves it. It’s easy to use. She does her schoolwork on it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for virtual learning

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the computer for my granddaughter to use for virtual learning. She was able to get acquainted with it in no time. I has allowed her to be ready for the beginning of school.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for the kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because the kids are always needing a computer to do their school things on and this is what they use in school. So ranging from 8-16 this was perfect and easily useable for them

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this computer for my daughter to prepare us for online school this year. Works great and we are ready to take this online school on!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome for distance learning!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for our daughter to use for her school work during this COVID-19 pandemic. Worked perfectly for what it was intended for.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great computer for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got this computer for my grandson who is 9 it was recommend for him to use for school work and to help him with his homework. it is a very good computer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Samsung Chromebook

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop because is easy to use for my Son in order to do his homework, he is in 4th grade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Computer for Distance Learning!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a perfect computer for my niece. She is 7 years-old and she needed something solid and easy to set up for remote learning. This computer absolutely delivered!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    So far great laptop, has everything I need

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got an HP chrome book, haven’t had it for long but so far has been a great laptop. No complaints, operates and runs smooth, had everything I need in a laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Back to school

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for the virtual back to school. We have not used it yet, but we did set it up. This should work well for what we bought it for.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great work my kids virtual school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These chrome books have met the needs of my two school aged children. They have been useful for school work and for play. The value was right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromebook for kids

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased this laptop for my nine year old son, who’s in the 4th grade. This is the computer he uses at school, in computer lab. I thought it would be a no brained to purchase since he’s been home from school during this quarantine. It’s one of the best purchase I’ve made at Best Buy. He loves it, it’s as if he were still in school. He does all his class work without any problems at all. Can’t go wrong the the price either.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    It's a Chromebook works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It replaced a 4yo Chromebook that failed. It's four years better and handles the normal web surfing and video interfaces like YouTube and Zoom very well, great laptop for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great for school use

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this for our child to use at school. This is the perfect chromebook for that use. It really isn't comparable to an actual windows computer at all though.

    I would recommend this to a friend