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Customer Ratings & Reviews

Your price for this item is $174.99
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The comparable value price is $249.00

Customer reviews

Rating 4.4 out of 5 stars with 2154 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the ease of use, affordable price, and compact size of the 14" Chromebook. Positive feedback also highlights its surprisingly good performance, light weight, and decent battery life. However, some users expressed concerns regarding the screen quality and the amount of RAM. A few also mentioned issues with the touchpad and operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 2,154 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great computer for home school

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is great for my senior who is stuck at home for school. Easy to use and set up

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great for school work.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fair price, works wonderful. Due to Covid-19 needed something to finish up my daughter's first year of high school online..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extra computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Xmas gift .My son needed an extra laptop to use. Light and don’t have to worry about a virus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lightweight and great for kids!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my 9 & 11 year old for Christmas. They were a hit! Very lightweight and easy to use. Definitely would buy again!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son to use after school shutdown because of covid. Has worked great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use Google for everything. So the Chromebook fits all my needs good ram and memory. Fast loading and long lasting battery.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great for people that just need the basics

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have never had a Chromebook, so took a little time to get used to it, it is adequate for my needs

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Used it for online schooling this year. Affordable and my son could use it easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I really like this product, it does exactly what i

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this product, it does exactly what it has to do, I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to submit classroom assignments. Greatfor 11yr old. Started using it on Christmas day

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good basic student laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only issue wass a dedfective power supply. When I called for a replacement I was told there were no replacement machines or power cords. I ended up accepting a discount and ordering a replacement power supply from Amazon. Your help desk person was fine - but the need for me to find my own solution is not acceptable.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Just the right size!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Chromebook is the perfect size for doing many things with it. Very nice keyboard, and screen. Would buy again!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good value !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all I'm happy with this chromebook for what I paid. The screen is a little washed out but not terribly bad. It does seem a little slower then my old HP book which was six years old , but that one is no longer getting updates. I do like the Apps on Google play have been expanded with more variety. The sound on this is better then my old which had speakers on the bottom. If this last as long as the old one I will be happy.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love My new HP/Chrome it is just perfect for my personal and family use. i've had my laptop for almost a month.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter for graduation....under $200 bucks! I've used it a few times for various reasons and I love it and so does she!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for schooling

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works the way we expected it to, very easy to learn to use and so far- very reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best features and functions that I found

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked at a half dozen Chromebooks. For the price and function, this one was my choice. I felt that the micro SD slot would make up for the small storage … in case I needed it. Most other choices did not have a micro slot. Some had regular size SD card slots, which stick out too far. So far, so good. I got one for a family member, tooo.

    I would recommend this to a friend
  • Cons mentioned:
    Operating system

    Rated 2 out of 5 stars

    Did not work out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought spending more on a name brand product did not work out too well. Unfortunately I’m sure this was an isolated incident, but the computer not hold charge and would constantly turn back on. Also the operating system reset every time and not save your information. I returned it to BB a few days later and they returned it with no problem. Thanks Best Buy for backing your product

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loved it. It was perfect for her online school work and other uses.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, it's easy to navigate, easy to operate and a whole lot better than using my cellphone

    I would recommend this to a friend