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Customer Ratings & Reviews

Your price for this item is $279.99

Customer reviews

Rating 4.4 out of 5 stars with 2154 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the ease of use, affordable price, and compact size of the 14" Chromebook. Positive feedback also highlights its surprisingly good performance, light weight, and decent battery life. However, some users expressed concerns regarding the screen quality and the amount of RAM. A few also mentioned issues with the touchpad and operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 2,154 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great computer for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is super simple to use. Love that it is Google based. Battery life seems to last a long time, even if it gets left on and goes in to sleep mode.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Impressive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this hp chrome for our son and it does its job, so far no issues. My son really loves it for school work. For the price it’s great.

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 3 out of 5 stars

    Good, but Not Good Enough

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For general browsing and word processing, this HP is sufficient. I never had an issue with too many tabs slowing things down. However, there are two glaring issues. One, the screen is just terrible in almost ANY light. I'm not talking about outdoors in direct sunlight, I'm talking in a dimmed room with indirect lamp light. It is not powerful enough to run some streaming video sites/apps and even some Google apps will not run (Duo).

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up and use. It is light and easy to carry from one place to another

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Magical Chromebook

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for my daughter birthday. She absolutely loves it, set up was easy, very lightweight and easy to download apps and games.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Get er done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It serves basic purposes. The laptop is large with a large screen and the Google chrome icons display large on the screen. It serves the purpose well enough to get through schooling. I bought this for my middle schooler who has also become familiar with sticky keys which is important. Sticky keys show there is more than one way to get the job done. So in turn I'm learning as well because I've become dependent on all the bells and whistles.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my 90 year old dad who hasn’t used a laptop yet. He found it very easy to use, and loves the size of the screen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    What we needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well and was exactly what we needed for virtual schooling. No complaints. Seems quick enough and haven’t had any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    lovely device,fast.Frustratingly limited ability

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was aware before purchasing this that Chromebooks do not operate using the same programs, nor can they utilize similar programs the way a Windows laptop does. I realize this makes it faster and it will be fine for classwork. I had not realized every time I searched for even online exterior programs for music and photos and such even when something said "compatible" with this device apps and programs often do not work as they are said to or not at all. I am getting used to it and know I will be connecting exterior memory storage to help keep files and maybe run more programs, but I am not sure yet what extra things this will allow me to run. The price was very reasonable and the basic performance is nice. It is almost impossible to retrieve music from google play music if you wish to transfer to a player of your choice and some players do not work as they promise. Play Music player seems to covet the songs one pays for as if they are only on lone and not available for autonomous use like other products one spends money to use. I like my music available when and where I wish to put it after spending money on it. (Apple iTunes rather does the same thing). I will make it work for University purposes and perhaps purchase another fully functioning laptop later

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this laptop because one of the floor reps which was a geek squad employee recommended it. It’s affordable and If you don’t want to worry about virus’s, this is the computer for you. I’m not use to Chromebooks but I do like it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works for my purposes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Chromebook works for what I need it to do. It has good battery life and it's pretty fast. Also the screen is pretty good as well.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 4 out of 5 stars

    KDIAS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE SIZE IS GREAT, THE SPEED IS BETTER THAN EXPECTED, WOULD HAVE LIKED THE KEYS BACK LITE.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    great chromebook at a reasonable price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chromebook is easy to use and good value for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO happy I made the choice not to buy another laptop. This is perfect for me! Easy to use, long battery life, lightweight... you can't go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great basic family computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced our 8 year old windows laptop with this HP chromebook. After looking at a few models in the store my wife was happy with the feel of the keyboard, and the screen resolution. The battery last a long time, it charges quick, and with CORVID-19 closing school, my son is able to use this for class work and video chat with teachers and friends. I almost purchased a second one because it is a very nice computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    great for daily use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to setup, easy to work with, fast and nice performance

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this chrome book! I use it for nursing school. It is extremely fast, and very simple to use. Everything can be backed up on your iCloud.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Bought for daughter. She loves it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for Christmas for my daughter. Easy to setup and use. She loves it and the size is just right for her. Great Buy at Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to use and has good battery life. Perfect for all school distance tasks.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great quality great price

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 6 year old to use at home for virtual learning. Very easy for him to use has a great battery life.

    I would recommend this to a friend