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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2155 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.0 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the ease of use, affordable price, and compact size of the 14" Chromebook. Positive feedback also highlights its surprisingly good performance, light weight, and decent battery life. However, some users expressed concerns regarding the screen quality and the amount of RAM. A few also mentioned issues with the touchpad and operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 2,155 reviews
  • Cons mentioned:
    Screen quality

    Rated 2 out of 5 stars

    Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop but screen is not strong already need a new one

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    its okay

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its okay!! I bought it for my daughter who is in elementary for school purposes only. It is good for browsing the internet.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good for Kids

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product i purchased for my personal use and thought it'a a good substitute of my existing window laptop which crashed few days back. But this device is for kids and only kids. Though application are very easy to use or download but having zoom cal is pathetic. It wont connect and get dropped in between. Picture quality is also not up to mark.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 2 out of 5 stars

    Great price and product for college freshman..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a couple weeks laptop screen turned black on in the process of returning.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Like a iPad too slow for school work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like a iPad just to slow for zoom my son just needed something faster. It’s ok for ever day checking emails

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent for small tasks and online schooling.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An okay basic laptop but frustrating to see there is not a cap lock key or a number pad.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    nice chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used a Chromebook before, getting used to it. Not sure about the Bluetooth though, still trying to connect.

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 2 out of 5 stars

    Bad Screen Quality

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy a cheap Chromebook, you'll get a bad screen quality.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not that good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to return it as it was way different from a typical windows computer. Was not aware of this and was bought grandma who is use to windows and couldn’t make the change. I also had problems with it. I was constantly searching google how to do things instead of just picking it up simply being able to work on it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    My 1st chromebook, but it's ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Macbook Pro no longer works , HP Chromebook was suggested by a friend as an alternative to my Mac. Still learning

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 2 out of 5 stars

    The screen quality need to be improve.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen quality is very poor. It's very dark and blurry.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    a gift for school child

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was delivered to the wrong address..Luckily the person who it was delivered to knew me and brought it to me

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Hoping geek squad can do remote tasks on this soon

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I can get some more assistance from store geek squad it would much be appreciated. Thanks Nick Nedry

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very slow to process

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glitchy and slow to process. Very disappointed. Can not return at this point. Waste of 300 dollars.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Basic Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just needed a basic computer mainly web browsing and such. Chrome interface is a little hard to get used to.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    fulfills its purpose

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pandemic emergency laptop for the school year, have not really used it that much

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the computer for my mom. She likes it but I'm a millennial so I feel it could be better.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Poor speaker and microphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to do a zoom chat and the speaker and microphone was poor

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Very basic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Processor can’t handle Zoom conferences and Google Play games very well. It locks up a lot.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Hard to use at night.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for beginners. But no lights on the keyboard makes it hard to see at night.

    I would recommend this to a friend