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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2155 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the ease of use, affordable price, and compact size of the 14" Chromebook. Positive feedback also highlights its surprisingly good performance, light weight, and decent battery life. However, some users expressed concerns regarding the screen quality and the amount of RAM. A few also mentioned issues with the touchpad and operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 2,155 reviews
  • Rated 3 out of 5 stars

    Ok laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop works ok but it isnt built as a heavy lifting machine with lots of power

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    adequate chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    adequate for what we purchased it for--school at home for my daughter. Nothing special

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Value friendly

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little slow when pushed beyond basic browsing but overall a decent chromebook.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good gift for teenagers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this item for my 15 year old son, it was a good price and he is enjoying it thus far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Video-conferencing Isn’t working for my 4th grader

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zoom isn’t working well, we get kicked out and audio and Video quality is sub-par

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Need to return

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer has lo locked me out and was trying to see if I can return it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not able to use for my studies at ASU so now its a gaming toy for my daughter.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Easy to use works fine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For its price the chromebooks dose a good job could use some amount of gaming.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent Chrome book

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the kids to use for remote learning. But it’s laggy sometimes.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great for young kids

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 9 year old enjoys using it. It’s easy to use the google parental controls.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It ok

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like because it doesn’t have a DVD player and many options to chose from

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Hp computer (chromebook)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy that there isn't an hdmi hookup on the computer itself

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok but not really help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chrome book is for students which means can’t be used for many things

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    online school

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this for my kids on school online, it is ok only for that.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing special to report about this computer. It’s ok for a beginner.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    hp chromebook

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth it for the price, 4 gb ram may be low for its performance

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Crappy trackpad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meh. Chrome book has the crappiest mouse / trackpad ever.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Replacement...hopefully this one lasts more than 2

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one died almost immediately...here’s hoping that was a fluke.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 1 out of 5 stars

    Extremely slow

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly don’t have anything good to say about this laptop. The processing is extremely slow and the image/screen quality is Terrible. If you need to use it for Office apps, those work just fine, anything else will become a hassle.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Limited but works well.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Limited but works well, layout is minimal, and setting are plain.

    I would recommend this to a friend