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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2155 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the ease of use, affordable price, and compact size of the 14" Chromebook. Positive feedback also highlights its surprisingly good performance, light weight, and decent battery life. However, some users expressed concerns regarding the screen quality and the amount of RAM. A few also mentioned issues with the touchpad and operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 2,155 reviews
  • Rated 2 out of 5 stars

    Feels like kids toy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Felt like It would be easy to break. Returned to store a day after purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Low Quality Laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poorly built laptop. Definitely not made for multiple functions like using the internet while on a Zoom video call due to the cheap processor. Get the HP Chromebook x360 instead if you plan on using it for school work.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    VTOWN

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought for my daughter for school so she could have her own laptop

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    HP Chromebook

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great price but this computer is super slow.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    okay laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this computer does not even have a caps lock. not the best.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not good for Zoom

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for Zoom. It just wasn't powerful enough.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The worst computer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst computer to buy. You cannot customize the features. The scrollbar auto hides and you cannot change it. It is basically an over sized cellphone. this it horrible do not waste your money on this thing. It is so bad that I am selling this piece of crap.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Received a defective product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chromebook is not getting charged. even tried after completely shutdown the machine. Hope it is an issue with Power adaptor came with the chromebook, tried to reach out to HP, but didn't receive any response. don't want to spend much time on it, so just returned it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DONT BUY

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS LAPTOP SUCKS!!! It literally overheats within 30 min of being on it and when I tried taking it to Geek squad to get repaired I was told that there is nothing there can do because it doesnt have a fan to cool off

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good for school!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for my 5 year old for his online schooling. The computer is so slow internally, that it can’t keep up with his online zoom class. It’s junk if you need it for school.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not good if you need programs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay but cant do much with it................

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Kicked me off internet.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to end up returning this due to an ongoing issue with Chromebook that when you use the WiFi it not only kicks you off internet but it kicks whole house off. Did extensive research and realized it’s a known problem that no one really has solution for.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    store sold me wrong item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a pc with windows, and was shown one in the store, When they brought it out of the stock supply, I bought it. Got it home and while setting up, saw it was not windows. So, I had to go back and exchange.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This computer was DOA.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer died shortly after it was set up. I returned it and the replacement shipped to me died within minutes after setup.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NOT WHAT I WANTED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do Not like the Google operating system - I returned this laptop and purchased an HP - now Happy/

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Great value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value! Save some cake and buy this if basic surfing and low intensity apps are how you roll.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    0 stars

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer malfunctioning 3 days after Christmas. Our daughter was devastated Santa gave her a broken laptop.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not receive in a timely manner.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For future reference if I can not pick item up at store I will opt not to have it delivered to my residence.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the first was okey. About 20days later. Start problem. Power on and off by itself. Sometime on. Other time off. So I decide to return. To buy better quality and better brand.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Just not a functional product. Non user friendly

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just not a place oeuvre I would purchase again. Sales associate sold it off as a great product. Should not have purchased. I want to return it. Need management approval.

    No, I would not recommend this to a friend