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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2155 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.0 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the ease of use, affordable price, and compact size of the 14" Chromebook. Positive feedback also highlights its surprisingly good performance, light weight, and decent battery life. However, some users expressed concerns regarding the screen quality and the amount of RAM. A few also mentioned issues with the touchpad and operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 2,155 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer for the money. Would buy again......

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very clear easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter purchased this for school it works great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really fast! But screen is NOT good for Netflix

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this budget laptop! Super fast and takes a second to turn on. But, watching any video especially Netflix sucks! The can literally see the pixels. It’s bad. But I use it for school so it’s great for me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, easy to use. I totally recommend this for others

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Runs smoothly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his computer. It runs well. Extatic

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chromebook love it easy to use. Excellent. For age 7.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome computer for college students

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My niece loves her laptop. She says it's really fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for beginner for my brother to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really fall in love with the laptop very easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product works great no problems for a long time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromebooks are safer than Windows 10!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't know what I was getting with a Chromebook, but IT friends advised that it was virus/trojan protected. Got tired of my slow moving Windows 10 laptop and constant viral attacks. Not as versatile as a Windows 10, but still prefer it over my old laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great computer for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great computer for my high schooler! He loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    not a cheap made laptop that's for sure..

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not a bad laptop it is why I thought but I can say about it works pretty well I think I would recommend spending a little more money and getting a better laptop but this one's good for beginners..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    pretty good little computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works for what i need it for it is easy for you to use and it can hook up to your phone the only thing i do not like is the reselution of the screen but it suites the purpose i like it and have had it for 2 years now

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great cheap chromebook.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great cheap chromebook. We use it daily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I bought for a friend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a friend of mine she is a beginner and just starting to take classes for her job she really loves the simplicity of the keyboard and the apps on it she was afraid she didn’t have much computer experience she wouldn’t be able to deal with it but she’s doing fine and she loves her HP chrome book

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great as a first time laptop

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is happy with it, although it seems a bit flimsy. It has lost one of it's keys even though my child is gentle with it. I will be taking it to geek squad so hopefully it gets repaired.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Everything it’s pretty good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t know it doesn’t have a cap lock, but the quality of the computer makes up for it. So it’s completely fine. I love my computer. Just a simple basic model and that’s all I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Not a great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a great product i must say. Lasted around an year, although it was quite good fo money but i expected it to last atleast 2-3 years as it was an HP product.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 3 out of 5 stars

    Not Durable

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chromebook was easy to start up and had all the basic features. I gave it to my grandson and it lasted about a year before the keyboard failed. Hence not too durable.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Operating system

    Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is alright for the money. Operating system kind of sucks getting used to. Have thought about returning

    No, I would not recommend this to a friend