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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2155 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.0 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the ease of use, affordable price, and compact size of the 14" Chromebook. Positive feedback also highlights its surprisingly good performance, light weight, and decent battery life. However, some users expressed concerns regarding the screen quality and the amount of RAM. A few also mentioned issues with the touchpad and operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 2,155 reviews
  • Rated 4 out of 5 stars

    Purchased as a gift for my mother for facebooking.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a Christmas present for my mother who is computer illiterate. This is an upgrade from a tablet that she used to look at her Facebook. The only thing that I would change is I wish it were a touch screen.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    “It’s fine,” said the little one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer works well, but it’s not fully compatible with certain apps for little kids. It’s greats for adults though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I wish it had was touch screen, but for the price you can’t beat it. Works well. Touch pad is a little hard to maneuver for my son when doing certain assignments, that include dragging

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it works

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop because of the linux capability. it's worked for me so far. I'm not sure what else you want a chromebook to do other than the usual, but this one works.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Great for beginners

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is very easy to use especially for little kids but I wish the screen was a lot clearer. It’s not a hp so it’s not compatible for a teenager

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chrome book

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for son for school... it was a Christmas gift and I got a great deal from Black Friday. Deliver was a little slow but it arrived on plenty of time to give it to him for Xmas. Everything worked fine. Nice basic chrome book.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Attentive, customized sales advice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a computerish device for a middle school student. The sales associate was very informative, clearly explaining the pros and cons of a tablet versus a Chromebook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very simple and easy to use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Chromebook for my 83 year old mother who likes to play cards and scrabble on the computer plus a little internet searching. Too early to tell because she is still learning to use it, but hopefully it will be more simple than Windows 10!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great compact Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband to use in his man cave. He had been using an older Kindle 7". This was inexpensive but will allow him to have access to a keyboard. Much easier than typing on the small kindle

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 2 out of 5 stars

    Average laptop with a possible manufacturing fault

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't expecting much when I bought this laptop. I knew what I was getting for. It's a great laptop for students. Love how fast it is. It's very instant. Opening apps is fast, quick and easy. The only issue I have with this machine is that it over-heats as you use it over time. It's a pain because then it starts slowing things down. Tbh, I won't recommend it due to that reason. I've had other Chromebooks too with similar specs, but none of them ever had an issue like this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lightweight

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice that it was lightweight but didn't do all I wanted it to and it got very hot. Couldn't see any air vents you would never be able to use to on your lap, I returned it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    worked great. light, fast, and perfect for kids

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked perfectly for my 4th grader. plugged in, connected to wireless, and used his school login (which is supported on google). Immediately all of his apps, bookmarks, etc worked within minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Chromebook for my son. I was thinking it would be a great start for a middle school kid to complete homework on. Turns out the Chromebook is just as good as a laptop. I got a great deal on it for Cyber Monday so that's a plus

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 3 out of 5 stars

    Great for beginners and low technology use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen and keyboard sometimes glitches at random. Not satisfied with this new product purchase. I will not choose an HP Chromebook next time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great chrome book. During this time of distance learning it meets my sons needs the he will need for this school year. The screen is big enough for him that he doesn’t need to squint his eyes to see the screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid but not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son and his online classes. It does fine but there is a bit of a lag with the video and audio. Otherwise there have been no problems and it has performed as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased because school is shut down. Granddaughter now has a great way to keep up with her work and get it in on time. Cell phone is much too small for Algebra problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t want to spend a fortune on a computer. This laptop was a great price and I was very surprised at the quality and overall value for a HP computer. I have never owned a laptop before and I am very pleased with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It could be better! Actually its pretty good but maybe, theres some things that might’ve been better it they were fixed

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Value Chromebook

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the non-touch, sub 1080p display version. I purchased this for a family member who needs basic web browsing and email only. For those who value touch, there's a different SKU of this laptop with a better display and touch.

    I would recommend this to a friend