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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2155 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.0 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are delighted by the ease of use, affordable price, and compact size of the 14" Chromebook. Positive feedback also highlights its surprisingly good performance, light weight, and decent battery life. However, some users expressed concerns regarding the screen quality and the amount of RAM. A few also mentioned issues with the touchpad and operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 2,155 reviews
  • Rated 5 out of 5 stars

    Great value and performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my middle school son to use during his online schooling. It’s been amazing...touchscreen has made things easy, and the apps/software options are more robust than I thought. Very happy with our purchase!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great value. A little warm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. It's a basic Chromebook. Only downside is it gets hot under normal use. Previous HP Chromebook from 2013 did not get this hot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Consider your budget

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for light browsing and some apps but is overall slightly sluggish. Its great for casual use but don't expect it to be silky smooth or very responsive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice little chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son to do school work on. Its not my preference for use, but the school system is all in for google chrome everything. Kinda scary. He is able to do his work on it and it does what its supposed to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just right!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The kids loved their cmas gift they can now have a computer to work on their hw's and personalize it to their liking. Love the quick bootup and browsing when compared to older laptops/computers with higher spec processors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Casual Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop for someone who just wants to check social media, YouTube videos, and things like that. It’s a little on the slow side so it wouldn’t be good for gaming, but works perfect for what I need

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like chrome books for the basics I not a fan of Windows PC. My last CB lasted almost 6 years I love that it is AMD Radeon R4 Oh, and the speakers are so loud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes, yes, yes - buy this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got two of these for my kids and they are perfect for them. They can do school work, surf web, play games, watch movies all with the comfort of me knowing that it already came with virus protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this chromebook

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this chromebook for a Christmas gift. Works great for what I use a computer for. I don’t use it for work things so I can’t say how all of that works. But it does do great with internet use. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a birthday gift for my grandson. His teacher suggested this chromebook Her children have this model and thought that my grandson who has special needs would be able to use without any trouble

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chrome book

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter. Her high school uses chrome for her AMI. With school in question and her senior year. I wanted to make sure your computer was compatible with schools online classes. She loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving It!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg I love these Chromebooks. My kids love them as well. I didn't like the fact that they don't come in different colors, but I was able to find & purchased colorful hard shell cases to cover them...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    can't right-click on mouse pad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse pad doesn't let me right-click. Also the scroll bars are annoying to grab onto and drag. They disappear. But I love that the Google setup is mostly easy to figure out. Having everything integrated is cool and also kinda weird. I get alerts on my phone and computer regularly about when I've signed into my accounts as a precaution against tampering.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp Chrome Book

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for school RCC and it has been truly the best Chrome book I could have ever bought. It's been a life saver. Runs great, know issues, and great quality. I love it and would recommend it to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    grace

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for school or work. Loved it but it doesn’t run on windows since its a chrome so I had to sadly switch once I have to go to college since I’ll be using excel.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for simple daily tasks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty basic computer. Good for browsing and saving a few things. Wouldn't recommend for a work computer or anyone seeking something with huge memory. Overall, a solid laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for students!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Chromebook is lightweight and easy to carry around with me. I'd say the only draw back for me is that it seems not powerful enough to run certain app games. The 14" screen is awesome and more than I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer for my daughter's college!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was out of town and needed to buy a Chromebook for my daughter and I was able to speak with someone and had it delivered to my home town store for pick up. Very helpful salesmen. Great experience!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop for travel.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    certainly not unhappy with my selection. my 14" chromebook is great for travel, allowing me to leave my 16" chromebook at home. The features of this CB make my Windows10 Dell laptop in the dust.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good value for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a low maintenance laptop to surf web and check email. Does everything I need but my only complaint is battery life, 6 hours isn't long enough for a Chromebook.

    No, I would not recommend this to a friend