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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2155 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the ease of use, affordable price, and compact size of the 14" Chromebook. Positive feedback also highlights its surprisingly good performance, light weight, and decent battery life. However, some users expressed concerns regarding the screen quality and the amount of RAM. A few also mentioned issues with the touchpad and operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 2,155 reviews
  • Rated 4 out of 5 stars

    Not the fastest computer but good for schoolwork.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my child’s school work. Perfect for that purpose. Would not recommend for more than that as it slows down a bit when trying to do multiple things at once.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So easy to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP 14" Chromebook is easy to navigate and get set up. The screen is bigger than I thought. Key board is good easy to use. The price is great for the value and Best Buy made it so easy to purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A solid chromebook at a reasonable price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this in a hurry when the stay at home order came out so that one of the people in my wife's office could work remotely. It has worked as expected, was reasonably priced and nicely responsive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mom's happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my mother to replace her aged PC and she's very happy with it. She was able to figure out the Chrome OS without much trouble.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For the price!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its actually amazing for the price. We would have preferred a touchscreen, but the black friday deal was too good to pass up. Kids love it. Thumbs up!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Great computer for beginners

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is used for tracking kids school work and schedules. Easy to use for someone with limited Computer skills.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light weight, fast, got it at a good price on sale

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love my new Chromebook and use it nearly every day. I just needed something to surf the internet with and to type a few letters, do some spreadsheets, pay some bills, etc. and it is great for this!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer for kids

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my kids and online school. So far it’s done great for them, they are able to do all of their work and be in video meetings with no issues

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for browsing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice simply chromebook,great for browsing the web and checking emails,only con I would say is she screen resolution isnt that great but for the price I expect that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So Far, Okay.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doing most usage inside House. May have to contact HP regarding Caps Lock, Where is it? Just Hope God and Jesus keep it Safe, and it Works for a Long Time!

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 2 out of 5 stars

    The worst camera ever for anything really.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chrome book is great for everything except for any type of video meetings. I bought it for my daughter so she can do distance learning and it works great on google classroom but as soon as she has to go on google meet or zoom, either the camera or microphone starts acting up. I would recommend spending more money on a better quality chrome book with definitely a better camera.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Operating system

    Rated 3 out of 5 stars

    Not what I expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was good. It didn’t function like expected. Operating system to restrictive. Was needing more of a pc laptop.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Chromebook for beginners

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this Chromebook but unfortunately I could not use it for my Zoom classes and it didn't have enough strength for my Zoom meetings either.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for kids study in Zoom. Decent notebook for normal use and also good deal too. If you are fast Browser or multi tasks, maybe not the one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love this shield pro for streaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the best streaming device that you can buy. it has enough memory so that you can download a bunch of apps without having issues afterwards. i highly recommend this streaming device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer for grandchildren

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't give an honest review since these computers were gifted to my grandchildren. But according to them, they LOVE them and are getting a lot of use from them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not for me but for my husband so I guess its good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was for my husband. He isn't very techno. It took him a while to get ised to some features as he wants everything to stay the same. I think he is ok with this now

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Suits my needs - streaming and check email

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smaller display than what I am used to. Blinking battery light is annoying at night - need to completely shut down, Other than that - good purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought on sale for my daughter for Christmas and she didn’t want it because her school will provide one in middle school. Swapped it out for an iPad instead.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to continue distance learning throughout high school. It is intuitive and its sleek design makes it easy to fit in my backpack. I plan on using this for many years to come.

    I would recommend this to a friend