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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2155 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.0 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are delighted by the ease of use, affordable price, and compact size of the 14" Chromebook. Positive feedback also highlights its surprisingly good performance, light weight, and decent battery life. However, some users expressed concerns regarding the screen quality and the amount of RAM. A few also mentioned issues with the touchpad and operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 2,155 reviews
  • Rated 5 out of 5 stars

    A great basic lap top.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife to use for general teaching chores at home like enter grades, google drive functions etc. when she doesn’t want to get on her desktop and work from the couch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Virtual School Laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been very happy with the Chromebook. We got it for our daughter to do her school work during remote school. It does all she needs at a very reasonable cost.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the kids

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a purchase for my children's schooling. It is nice to be able to set age parameters on things that can be seen and download.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great chrome book for kids

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two of these for my kids. Super easy set up and controls through the family app for chrome books. Bought protective hard shell cases on amazon and the battery life is amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use good value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should, got it for my mother and she seems to like it and it’s easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s perfect size and well organized. I would definitely recommend this tablet also it’s great for kids

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Unable to use/cant contact Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't been able to contact Best Buy about this product. No one ever answers. I cant use this chromebook as is. I dont know if I would recommend this to a novice user. Best Buy has it where you cant contact anyone for assistance unless you pay or wait a very very long time. I would recommend this to someone who has previously owned this device.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Well suited for virtual school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this chrome Pom so my daughter could more easily do her virtual schoolwork during COVID. Works well for that purpose.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad...don’t really like the google chrombook interface but it stays charged quite long

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for the daughter

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter uses it for talking with her friends and basic homework. Perfect price for that . Not for playing games or lots of streaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chrome book for college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was for two high school graduates. My first was bought three years ago for the first to graduates. They love the Chrome books. Will continue buying another in two years.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Decent Purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not powerful enough to play Roblox. Decent for school work and youTube.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this purchase , bought last year for my son . Didn’t know how much he would use it this year with virtual school. It works perfect god his school work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful computer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful computer for kids especially since most schools use chrome books my kids love them I brought 3 of them they are coming in handy now that this Covid 19 is here

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great distance learning tool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son needed something dedicated to distance learning. It took this mom a bit of effort to set up, but it does the job perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this computer for our daughter since she has to start distance learning from home this year. So far it works great for exactly what we need it for!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for Virtual learning!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for elementary school virtual learning and has been a good experience. Definitely would recommend for Virtual learning.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Great Chromebook for beginners!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this chromebook for my daughter and she love's it. Very user friendly even for a 7 year old.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer for beginners!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for my parents. It is easy for them to use and they are enjoying it. The only downside, there is no disc drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing. Would recommend to anyone looking for a good solid labtop. Not the highest end one out there but it definitely gets the job done.

    I would recommend this to a friend