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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2155 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.0 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the ease of use, affordable price, and compact size of the 14" Chromebook. Positive feedback also highlights its surprisingly good performance, light weight, and decent battery life. However, some users expressed concerns regarding the screen quality and the amount of RAM. A few also mentioned issues with the touchpad and operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 2,155 reviews
  • Rated 4 out of 5 stars

    Does the job

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chromebook works well, there’s just nothing special about it but if you want a laptop for just web browsing this is the one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not a Good Work Computer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we could not get our software onto this computer. we had to return it. perhaps good for students but not meant for workplace.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Need an instruction manual to get used to all its

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had a laptop in awhile. Things have changed a bit. I am still trying to get used to its features. But excited to learn it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid economical

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low price and great quality. I like Samsung Chromebook s a bit better but this is certainly worth the money. Plenty of memory for use it gets and graphics are decent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I mean

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for what it is it get the job done nothing to wild, speed is ok thr view is good i honestly have not got into it just yet

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for all - Not for everything

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this for distance learning for our daughter. That was going to be it's main purpose, unfortunately, my technology knowledge tells me that this Chromebook doesn't have the muscle to hold an online video meeting for 5 straight hours. The image freezes, the sound comes and goes, every now and then the connection is disconnected. Doing regular web surfing and using online apps, works fine.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for online school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for our kiddo for online school. He was able to sign in with his school information and has everything he needs to start the school year strong!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use for my son's gone schooling computer. Works with multiple different software's and able to print wirelessly. Great computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this laptop for our kids online school. We have had no issues and the kids able to do everything they need for school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is such a good computer I love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it so much and it has a good camera it has really good quality and I would really recommend this to a friend it’s a awesome product for a computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For My Mother-In-Law

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great choice for someone that only needs access to the internet, email and light processing power.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for beginners

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my nephew and he loves it. Wasn't the biggest fan of Chromebooks but seeing how much he likes it has changed my mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for all simple computer operations

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed using my Chromebook, it allows me to do the simple computer stuff. I don't do a lot of things that require a Hard Drive any longer so it suits mee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got two of these for our kids as Christmas presents. They were able to set them up with and use them on their own. Does everything they need them to do and more.

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using it for nothing but a video classroom for three hours per day (no files, no internet browser, nothing) and the darn thing isn’t big enough. I am constantly kicked off and I would like to throw the whole thing out the window. We didn’t even get to use it one full week before it stopped working. So disappointed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    You get what you pay for.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow and basic. This is very much a product where you get what you pay for. Would no purchase again. I bought this for my son to be able to do his schoolwork and otherwise not enjoy since he broke his last computer this was me teaching him a lesson. It's been a year needed to get it fixed once because it wouldn't come off the load screen. The punishment worked like a charm!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop for son

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my child to use for school. Started crashing and having lots of issues after a year of use.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this chromebook for the kids to use for school assignments. So far, so good. Still figuring it all out. Good buy for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good laptop for quick easy things, but it could use alot more stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for students!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chromebook is a workhorse. i love it ! its awesome for school because it has a webcam. i would recommend this to any student!

    I would recommend this to a friend