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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2155 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.0 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the ease of use, affordable price, and compact size of the 14" Chromebook. Positive feedback also highlights its surprisingly good performance, light weight, and decent battery life. However, some users expressed concerns regarding the screen quality and the amount of RAM. A few also mentioned issues with the touchpad and operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 2,155 reviews
  • Rated 5 out of 5 stars

    Bought for my sister

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the computer for my sister for her to use at school. Since school is taking place online she needed it for when she leaves to university.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Chromebook OK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast chromebook, but Sharon has trouble using it. Fortunately Geek Squad is helping her.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gets the job done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my fiancé since he now needs to work from home and the laptop does the job but he appreciates the Apple MacBooks more for clearer images and overall quality. It was just to help him be able to do his work from home so we didn’t expect it to be a top performing product but it is great for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Chromebook

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer..Chromebook initially was a little tough but once I got used to it I am ok. Would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    does just enough things

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would have appreciated a user manuel and more info as to what things can be done on it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP computer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was a great buy but we had to return it for a exchange due to the fact that my daughter wanted something with a dvd disc drive

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Stopped working after 1.5 years without warning

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for school work around Christmas time 2019 for my 7th grader. Worked well through the end of her 7th grade year, had to buy her a mouse during virtual learning in 8th grade bc the mouse pad on the computer went. Her videos were choppy, but hard for me to say if that’s the computer, the internet or zooms fault. Not even half way into her first trimester and the computer completely died. Won’t even charge. the computer gave her no indication of a problem, was working fine for homework at night and then wouldn’t power up the next morning. She’s handled it very carefully and really was only using it for school (so not during summer months). So for it to only last a year and a half stinks. Geek Squad couldn’t do anything with it and for the cost of buying a replacement battery and having it installed, I could just buy her a new laptop. And we’re not even sure it’s a battery problem. So… not the greatest.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good for beginners.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked perfect using one task. But once I was doing video call and open other browsers becomes really slow.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Omar

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jarin is my loving daughter, Everyday she doing her online class by this laptop. Good product at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great chromebook for virtual learning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the kids for virtual learning for school and virtual camps... like the larger keyboard for adult-sized hands too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son needed a new laptop, and he new how much I liked my Chromebook. So he decided to purchase one. He's very happy with his decision.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick power on

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Somewhat frustrated with Google Drive and all the extra ads on my gmail. Some of the settings are difficult to understand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    You get what you pay for

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The power of this computer is okay but you get what you pay for. Checking emails, surfing the web okay.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my 7 year old daughter to use while school was out for the pandemic and it got the job done.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average use

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for work that's powered through google and runs well. This isn't exactly a work horse computer so don't expect it to move super quick but for day to day internet use or social media, it's great. I used it for face timing as well and it's a little grainy along with some video's but it plays them well and consistent so there's that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price and quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was suitable for my daughter's needs to surf the internet and everything else she needed on this laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good enough

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good enough for basic remote work use at under $200. Under power for larger video conferencing activity.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gets job done for person needing internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you do a lot on cloud and need a simple computer, this works out. Got for Cyber Monday deal. Sound not bad too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with the laptop it is what my kids need for there homework.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item to use during remote instruction. Takes a little getting used to but was such a great buy, I couldn't pass it up!

    I would recommend this to a friend