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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2155 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the ease of use, affordable price, and compact size of the 14" Chromebook. Positive feedback also highlights its surprisingly good performance, light weight, and decent battery life. However, some users expressed concerns regarding the screen quality and the amount of RAM. A few also mentioned issues with the touchpad and operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 2,155 reviews
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, just what I need to do online shopping......

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No complaints

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had the computed for 7 months. Wife uses it for remote teaching. No issues to date.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to send it back within the one year! But it was for a simple repair., aggravating yes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a gift for my mom, she seems to love it. And has not had any issues with it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop for my grand daughter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and cost effective especially during this pandemic. This would be perfect laptop for her upcoming school year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great for home schooled kids

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great purchase but especially with the remote learning we've had to do recently. Would recommend this machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Chromebook for anyone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this chromebook to replace my old computer that was outdated and not reliable. I love it. It's easy to use and was in my budget.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Parent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son needed a replacement laptop. We ended up purchasing this at about the same price to fix his older laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    so far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it a month and am finally using it. I mainly got it to pay my bills with it online.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a decent Chromebook but it did not have the apps that we wanted for it. Everything else on it was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Chromebook. It has a great screen that is easy to read. I mainly use it for Internet access and it does that very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for school kids

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer works very well for our 12 year old son. His school uses Chromebooks so he can easily do homework from his account.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for basic use. I was

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a different product but the salesman did a great job of informing me of the features of this computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mark

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay so it's pretty good,laggy on games like Roblox though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, needs a mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I haven't had a laptop in years so obviously I'm not a guru but it has what I need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST BUY FOR FAMILY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product.Bought it for son to do homeschooling because of Pandemic.Best Buy for my family.Thank you and God Bless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift for my mother. Easy to set up. She really only uses it for Facebook and her Facebook games. So does the job!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for basic needs

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my son’s remote learning this year. Overall is great for what he needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and effective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop doesn't have a lot of processing power, but somehow it loads applications a lot faster than my powerful gaming computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for taking online classes.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is good for my 2nd grader. I bought this for her to take some online classes. And it satisfies my needs.

    I would recommend this to a friend