Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 2155 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the ease of use, affordable price, and compact size of the 14" Chromebook. Positive feedback also highlights its surprisingly good performance, light weight, and decent battery life. However, some users expressed concerns regarding the screen quality and the amount of RAM. A few also mentioned issues with the touchpad and operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 2,155 reviews
  • Rated 3 out of 5 stars

    A good starter laptop for students

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good laptop for students doing virtual learning. My 3rd grader navigates it fairly well. Personally, I hate that there is no "delete" key - having the power button in that spot instead is tricky for someone used to a Windows keyboard. The video camera resolution is not very good, but it gets the job done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick startup.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good product and not too bad for the price. Just wish the lighting could be brighter.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    As advertised

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for a elementary school student. Works great with google classroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with the Chromebook

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy pick up experience was very smooth. I spent less than 5 minutes waiting before the product was delivered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop is a big help for dad

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a gift for our dad n so far he really love it, he watch news n his sports too n we don’t argue wid the TV more....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for kids!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son has begged for one for about a year so he got it for christmas. Loves it. He is 7 and practices his math and typing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Deal!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful affordable entertainment that has the storage to handle the tasks you need it to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love chromebooks and they are my go to laptop at this point. This one is for my mother in law, she loves it too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp is great!

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids do it in school .its easy to use.Great value and quality.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's average

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm bringing it back because it just isn't what I wanted, no touch screen, no back lit key board. It sucks to try & load websites & the play store apps kinda suck loading on here. I can't even load my bank info on it because it wouldn't load correctly.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Well priced.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift since it was within my budget. Brother is happy with it so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great product for the price.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with my purchase at Best Buy. it will be used for work and leisure times.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    laptop

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but difficult to load some programs efficiently.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful learning tool for my grandson

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    During this pandemic the Chromebook is a wonderful tool for my grandson to get on line and do some schoolwork.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay for the price.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very average performance and it is a bit heavy but price was good. I got it for my 11 years old during lock-down and it was okay for him. He said it is not as quick as the one he got from school. He doesn't need to save much things so memory capacity is sufficient.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Great for kids

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is ok. Fast enough for my 10 year old to play games on.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great basic laptop for my online schooling.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It starts up very quick and runs pretty fast due to low memory. I use it for my online classes and it does the job.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Didn't work for us

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ordered this computer for our daughter's virtual schooling and it has been a nightmare. She gets booted out of her class multiple times a day and this has resulted in lots of tears and frustration for our 1st grader. We have used our fiber internet and tried different locations in the house using mesh routers, which didn't help. We have also used a wireless hot spot, and even when the wifi signal says "strong" there are still so many delays and the live meet quality is terrible. I am guessing that the network card is junk because I have heard similar stories from other parents who purchased this computer. It works fine for other assignments, just not the live instruction, which is a good portion of her day. Not worth the money and we were out of the return window, otherwise we would have swapped it for something better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine !!

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had almost on year . Had no problem. With my Chromebook. I will buy another one when its due .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice machine

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great investment, got the kid through online school and will be good for the next few years.

    I would recommend this to a friend