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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2155 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.0 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are delighted by the ease of use, affordable price, and compact size of the 14" Chromebook. Positive feedback also highlights its surprisingly good performance, light weight, and decent battery life. However, some users expressed concerns regarding the screen quality and the amount of RAM. A few also mentioned issues with the touchpad and operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 2,155 reviews
  • Rated 5 out of 5 stars

    Returned with no issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit returned unopened. Decided to go with Samsung. Reviews were great as well as price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great device for basic web browsing, streaming. It is great for basic computer needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought for my 70+ year old dad. He loves it. He mostly watches videos. Picture and sound are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great chrome book!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first chrome book, took a few times using it to get the hang of it but once I did it was great, I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought for a friend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My buddy loves it! He said it can sometimes be hard to navigate the buttons but overall it’s a great deal and reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter has been using this at school so I got her one for Christmas. She is going to love this computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for middle schooler!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 12 year old loves it! First owned laptop! Meets all her needs!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the chromebook! A few limitations, but mostly adequate for student use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop came in as expected. It's a good product by HP. My daughter loves it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great solution for 90 year old father!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slight learning curve for Chromebook. Can install android apps if you want to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for a teen

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great basic computer for a teen. Our daughter uses this for school and watching movies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m enjoying my computer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has helped me out a lot that I don’t have to go to the library

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grandson very happy with it- easy and fun

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I was convinced to buy the total insurance coverage. Now I have peace of mind if we need help or repair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Christmas gift for my kid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great first laptop for my child. They are able to work on the things they had been wanting to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    grandchildren love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased for my grandchildren.....they love it. Also heard this chomebook is what they are using in school.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy customer, great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my 50+ year old mom, and she loves it. She’s getting it and all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job They did an excellent job with me they treat me friendly I like to purchase from Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for kids.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves her chrome book. It works just like the one at her school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased a little TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saw on line, confirmed in stock, walked on in and picked it up like nothing. in and out in less than 7 minutes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and clean interface, easy to use!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big fan of chromebooks! Great to have around for simple internet browsing and watching videos

    I would recommend this to a friend