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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.4 out of 5 stars with 688 reviews

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93%
would recommend
to a friend

Customers are saying

Customers appreciate the 14" Chromebook's ease of use, lightweight design, and good screen size for its price. Positive feedback also highlights the device's battery life and performance for everyday tasks such as web browsing. However, some users experienced challenges with printing and compatibility with certain software and hardware. The lack of a CD drive was also noted as a drawback by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 688 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great for traveling. Easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for typing basic work in Google Docs. I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the for my special needs daughter. AWESOME!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    got the computer for my daughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my daughter loves the computer. she is very happy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Serves school needs of my high schooler

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was great. Best Buy experience WAS NOT The HP Chromebook is a great choice for the needs of my high schooler. Bought the Chromebook padded case to go along with it. Unfortunately this is the second exact product I had to buy in one month. My son shattered the screen on the first one. Best Buy would not honor the price guarantee.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 4 out of 5 stars

    Great Laptop For Casual Use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a laptop for college but i didn't have much to spend. After doing some research, a chomebook was exactly what i needed. The fact that its only running chrome as its operating system means that there's little to no hassle with having to worry about each individual application being updated so often since it automatically does it when it's restarted. Not to mention the lightning fast 10-15 seconds of boot time. With other laptops in this price range taking over 5 minutes to fully boot up, this is definitely a win for this Chromebook. Being chrome, it also gives off a clean and minimalistic interface that is both nice to look at, and easy to use. That said, Chrome OS is limited in the way that programs can't be installed in the way that windows or mac can, but it makes up for it by it's boot up times and simplicity. i mostly use the laptop for videos, web browsing and online college homework. I haven't had it feel slow in the 3 months that i have had it. It's also a huge plus that it was designed by HP. Giving it great quality and looks. The screen is definitely bright enough for any situation and there is little to no glare with its anti-glare screen. The SD card slot allows for memory expansion so storage space is not an issue. The build quality is great and the keyboard is great to use. Battery life is above average but it doesn't take long to get it up to a full charge. The screen size is not too small but definitely not too big, 14 inches is great for videos and web browsing. It's perfect for college classrooms and it's super portable. The speakers are clear and loud too. For the price, this laptop is definitely worth it! If you're planning to get a chromebook, it has to be this one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my niece for high school and she loves it. It goes everywhere with her.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 2 out of 5 stars

    its ok for a 9 yr old

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    decent price range. good little starter computer for a 9 yr old.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very effeciant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done that it's meant to do. Easy to work with.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Chrome book Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great!! It's light in weight, has a very clear camera, and the price wasn't bad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great chromebook that's easy to use. Battery life is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chromebook is an excellent value for the price. Chromebook is great for web surfing, e-mails and watching online videos such at Hulu and Netflix. Google operating system is an incredible improvement over MS Windows! I will not go back to PC with MS Windows!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product WORKS GOOD VERY HAPPY VERY FAST EFFICIENT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for small jobs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great for doing small things on the web. Use it all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP Chromebook is great! We would definitely recommend this to everyone!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to work with.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Cost effective for basic Internet surfing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love them!! After buying one I had to get the other one soon after.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seemed to be a great option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought for my father since he just needed basic functions - browsing and playing an online game. The game was not compatible with the chromebook (so check that type if thing) so returned it and bought a windows laptop. For the short period i had it, I did like it. I researched quite a bit and was very happy with price point.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful laptop that is inexpensive and very fast

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop! It's lightweight and has all the bells and whistles.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Husband loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband loves it, does everything that he needs. He uses it all the time

    I would recommend this to a friend