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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.4 out of 5 stars with 688 reviews

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93%
would recommend
to a friend

Customers are saying

Customers appreciate the 14" Chromebook's ease of use, lightweight design, and good screen size for its price. Positive feedback also highlights the device's battery life and performance for everyday tasks such as web browsing. However, some users experienced challenges with printing and compatibility with certain software and hardware. The lack of a CD drive was also noted as a drawback by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 688 reviews
  • Rated 3 out of 5 stars

    It's okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really what I wanted the camera isn't great it has no video recorder. I have download a whole other app.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It doesn't last so long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a good and small thing on a book for personal use but it didn't last much time

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    no great for me, very difficult to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was very difficult for me to use so I have to returned,dont have the opportunity to used

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Eh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it had a desktop for icons for easier access.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Chromebooks are not good for business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had I known then what I know now, I would have never purchased a chromebook! Way too hard to use. Research how they work if you’ve never used one before. I will never buy another chromebook. Ever. It’s essentially a tablet so it may be good for children. I could not get any of my work done on it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bought as a gift for someone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got as a gift for someone and they have used them in school and like them...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok. Its be better if the contrast was easier to see.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dident not like the product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it was more for little kids can't do much on it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Easy to use. Horrible graphics,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shouldn't have trusted the review posted at the store!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Not Compatible w/ Microsoft. Don't buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy this. It's not compatible w/ MS Office. All you can do is go on the Internet- that's it. Took it back.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good for a work computer. Lags, has restarted on me three times and I've had it for a month. Don't buy for work. Leisure, sure. Only causes frustration in times of quick need.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unit failed within 2 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this unit on 2/16 and it failed with a missing or damaged OS message. Only way to contact HP was via a chat on their support website. Attempted to restore OS but message still appeared when restore completed. It has been returned to HP for repairs.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size, Weight

    Rated 5 out of 5 stars

    great laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally I was going to buy a Macbook, but things came up so I wasn't able to afford one, so I bought this one and you just can't pass up the price. Once I saw this, the look and size reminded me of the one Macbook I was going to purchase. This laptop is easy to navigate, it works just as well as a Macbook, and the size isn't too big or too small and it is definitely a lighter weighing laptop. Most of its functions and looks are similar to a Macbook and is definitely great for my schooling.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cool but Useless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks sleek and is very lightweight, and I was so excited to use it, however, I did not realized that LITERALLY the only thing you can do on this is browse the internet. You cannot download Microsoft as I initially thought, and was forced to try and use only Microsoft online which was a huge issue in trying to work on documents without internet access. A complete waste of money. You are better off getting a table...there at least you can do more than just browse the internet....

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Deadly crash - black screen, one month old

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son, because they use this model in his school. He loves it - or rather "loved" it. After only one month's use (home only, no back pack travel), it crashed. Really hard. I researched all the website troubleshooting guides to no avail. The Geek Squad also failed to revive the patient. Back to HP it went. The good news is that they turned it around in less than a week, and it should be back this weekend. Bummed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Thought this would be better than Asus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for just over a month and it stopped taking a charge. Thought HP wouldn't have this problem. Had an Asus, same thing, sent that out appx 4 different times, wouldn't charge, problems with the power button, finally it was so bad was told repairs would cost as much as a new one, hence the "new" one......having problems with this one too. Guess will have to buy a much more expensive one..............disappointed!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Lap top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheep quality and buttons pops out way to easy and the 2nd one screen broke from falling upside down from 2 feet above the floor

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Gift for Mom

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Mom had been complaining about her PC running slowly for some time. She really just wanted to be able to check her email, surf the web, and play some games and it took so long to boot her laptop that she was getting really frustrated. I saw this unit and it seemed like a perfect fit for her. She was excited about how quickly it did everything and how light it was. She was also pleased that it only took about 5 minutes to do the initial setup. She's been using it for about 6 weeks now and is still loving it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Broken

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The power cord adapter broke within the first 30 days. No windows integration and some of the apps will not upload.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Slow and clunky!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slower than the 8 year old HP it replaces! Processor speed is horrible, and Windows 10 takes some getting used to!

    No, I would not recommend this to a friend