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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.4 out of 5 stars with 688 reviews

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93%
would recommend
to a friend

Customers are saying

Customers appreciate the 14" Chromebook's ease of use, lightweight design, and good screen size for its price. Positive feedback also highlights the device's battery life and performance for everyday tasks such as web browsing. However, some users experienced challenges with printing and compatibility with certain software and hardware. The lack of a CD drive was also noted as a drawback by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 688 reviews
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Purchased for my fifth graded and i end up taking

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the chromebook for a secondary computer or for my daughters she 11 & 8. Its fast, has build in spyware, slim, pretty, convienient and east to use with that being said it is different from original laptops, it's best to learn their function keys so you can maneuvers quickly. It took me a while to get use to it bc im so use to Windows. Cons; does not have a recording camera but allows you to take picture Certain apps like instagram are not comparable with the pc so you can't down load it It's hard to find the pictures or anything you save at first The docs, powerpoint, spread sheets are not as good as microsoft word, powerpoint or excel This computer is great for taking to school, you can type your notes fast, surg the web to find answers while researching, type documents, watch clear videos, play games, and so forth. My daughter gets compliments on the computer Every time she brings it somewhere. Overall I recommend this computer to anyone in school no matter what the grade level. I recommend to anyone who travels alot and is just looking for a basic computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The perfect basic computer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially I was somewhat indifferent about purchasing a Chromebook. I compared it to regular systems running windows 8 at almost twice the price! Since making this purchase I have found it to be quite efficient as I am able to play my favorite games, email from my google account, listen to music, and browse the internet and social media. Its VERY portable and light weight and fits nicely in my shoulder bag for easy transport. I paid $249.00 and a week later it went on sale for $219.00. I came back to the store with my receipt and they gave me the difference back to my card! Cant beat that price I LOVE it!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    not realy a good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    chrome books are a waste of time if you don't have internet

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I bought it for college. I am taking all online courses and wanted something lightweight and functional. It is super easy to use, sleek and perfect for those that need it for simple tasks and internet use. 16GB is more than enough because everything is saved to the cloud. At first I was worried that not having Microsoft office would be problematic, but it isn't. I use Google docs, spreadsheets, and presentations. If you want to, you can go to the app store and download a web version of word but Google docs worked better for me. All in all, great price, super fast, battery life is out of this world and lasts me like 8 hours of use. I tried the Acer out in store but ultimately chose this.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Great Chromebook

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems. It has great speakers, nice size screen and typing is good as well. The screen is average like most $200 laptops but i can watch netflix on here with no problems. My only issue is the same thing all chromebooks have, no offline apps. Everything is on the internet or just a shortcut to pull up online. But I'm able to do everything I need to. Great for college students,

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    It's not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return this thing. It's does absolutely nothing besides surf the web and that's it. Don't buy it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a cheap product. I would not recommend anyone buying this product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk Not Worth The Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It tore up in 2 weeks and I was not allowed to return !!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not allow downloading itunes. It's too slow.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    LED WENT OUT A WEEK AFTER PURCHASE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It can't play DVDs. The volume is very low but it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Chromebook!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first chromebook and I am very impressed with it. The graphics are amazing and the keyboard is perfect. I had originally bought an Leonovo laptop but was unhappy with the “mushy” keyboard. I can definitely say that this keyboard on the HP is amazing! No complaints, very satisfied with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Perfect!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally went in to purchase a laptop for school, but I liked the look of the Chromebook. The sales associate was very helpful in helping me make my decision. I have no regrets and I paid much less then what I would have spent on the laptop. I've had it for 2 years and I still love it. I also use it to watch Netflix and connect it to my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 9 year old Because that is what they use in the media center in school. She absolutely loves it and the battery is great as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for surfing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a 2gb WIndow 10 laptop but returned next day. Window 10 needs 4gb just to load internet browser. Saw this HP chromebook and tried it in the store. It works much better. i have used it for a month now. I like the fact it has much longer battery life (8+hrs) than my Window 7 Sony (10 years old which I still use for work). It is not hot while on my lap which is good on a hot summer day. Just a note for people who must have Microsoft or other programs. This computer DOES NOT run ANYTHINGS else other than what GOOGLE gives you. The Chrome OS is ONLY a browser, not a FULL OS like WIndows or Linux or the Mac.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Not for me

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Chromebook thinking it would be nice to connect with my gmail but i quickly found out that it was not my favorite. Its a solid computer and I absolutely love hp I have always had computers by them. It may be a good solid inexpensive starter computer for someone.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Keyboard

    Rated 1 out of 5 stars

    BUYER BEWARE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My chrome's keyboard went out and I returned it to best buy one year to the date that I purchased it. Store agreed that it was covered but HP denied warranty claim. Even though store and (1-800- geek) agreed with me no one had the ability or would take the time to contact their factory warranty claims dept about the denial. Three hours spent on the phone for a run around from both HP and BEST BUY. Buyer beware factory warranty mean nothing and BEST BUY won't go to bat for the customer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Amazing!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously, I picked this computer out because I thought it would just be a basic computer for college. But it turned out to be that and much more! It's seriously amazing. I do homework, write my papers, jam to music, watch Netflix, Twitter, everything. It's amazing for the price too. I've never had my own laptop and this one was affordable and cool.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Love

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this chromebook. So easy to use and very light so it's nice to bring around on campus.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 2 out of 5 stars

    Great for online things

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The chrome lasts for about one year..Then it will either stop charging or keys will go out..Had 2 already..otherwise good lightweight and no viruses. So if you are ok with buying a new one each year, it's ok

    I would recommend this to a friend