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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.4 out of 5 stars with 688 reviews

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93%
would recommend
to a friend

Customers are saying

Customers appreciate the 14" Chromebook's ease of use, lightweight design, and good screen size for its price. Positive feedback also highlights the device's battery life and performance for everyday tasks such as web browsing. However, some users experienced challenges with printing and compatibility with certain software and hardware. The lack of a CD drive was also noted as a drawback by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 688 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed an additional laptop for work. works great.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Great for my pre teen.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cute, lightweight and meets most computer needs.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase for the price. My fiance loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice! Better than the 2gb Toshiba 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Chromebook from Bestbuy (acer 11 inch) I wanted a second bigger Chromebook for on line music lessons so I bought the Toshiba Chromebook 2 2gb model. Was not impressed with the Toshiba, Did not like the loose clicky, touchy track pad and the font and icons were super small (and as far as I can tell not adjustable). So I returned the Toshiba. A few weeks later I was dropping off off some old electronics for recycling (thanks Best Buy!) and decide to look at the Chromebooks again. The HP 14 was on sale for $ 199.95. It had decent reviews so I went for it. I am really happy with the build quality and the icons and font are much bigger. Charges really fast and battery life is impressive.I got a great deal but I think even at $ 249.95 it feels like a nicer machine than the 2gb Toshiba 2. Very happy so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves this chromebook is great for her everyday school needs

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good laptop for a kid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for the price. I will buy over and over.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great laptop for student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as present for my high school child. It works perfect

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice, Simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use a laptop for paying bills, shopping and surfing. Perfect for me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Real Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This really helps students meet the requirements of class assignments.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    A Chromebook might be all you need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter has an awful record with electronic devices and realizing that nearly all of her current computing needs revolved around web browsing and Google Docs, I felt that rather than spending a lot on yet another MacBook, she could get by with a MUCH more economical solution like a Chromebook. The BestBuy location I went to had only a couple choices, but this one seemed like the better of the two. It's very lightweight and starts up quickly, as a Chromebook should. While she initially balked at the idea of having less than a "full computer," after a day of giving it a try she came to realize it is all she needs to do her work, just as most people will. Unless you actually use desktop apps, you (or your kids or your older parents) too could probably accomplish much of what you need to with a Chromebook like this one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great tablet for our kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this Chromebook for our kids to use for school project

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    awesome for Chrome users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed chrome to access canvas. Works great for intended purpose.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for what I needed it for : checking emails & working online

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wonderful Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what I needed. It has plenty of features and is smooth and easy for transport.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great Chromebook!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect for my 8th grader who uses this for every class

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clarity of the screen is great and it's very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Screen size
    Cons mentioned:
    Printing

    Rated 2 out of 5 stars

    Chromebook has poor ecosystem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printing in the real world was a real problem. Also software is limiting. Great battery life, size/weight and price, but wish we would have just got a cheap pc laptop instead.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Printing

    Rated 4 out of 5 stars

    great for surfing internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for surfing internet. light weight. U need to have a google cloud enabled printer. Does not work with regular printers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    I love my HP Chromebook! It is perfect for me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a chrome book for everyday use this is a great one. I use my for occasional perusing the internet but mostly for paying and checking on bills. This one is light and easy for me to use. Also has a bigger screen and keyboard then the usual chrome book so is good for typing as well as watching videos.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    awesome chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system for the price. Does more then expected.

    I would recommend this to a friend