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Customer Ratings & Reviews

Your price for this item is $235.99
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The comparable value price is $249.00

Customer reviews

Rating 4.4 out of 5 stars with 688 reviews

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93%
would recommend
to a friend

Customers are saying

Customers appreciate the 14" Chromebook's ease of use, lightweight design, and good screen size for its price. Positive feedback also highlights the device's battery life and performance for everyday tasks such as web browsing. However, some users experienced challenges with printing and compatibility with certain software and hardware. The lack of a CD drive was also noted as a drawback by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 688 reviews
  • Rated 5 out of 5 stars

    Loved it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Niece needed something small not too big with enough storage for classes and it's perfect for her

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great laptop for a backpack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Chromebook is a lightweight, portable laptop for people on the go. It fits easily in a backpack or briefcase and is perfect for taking to a cafe or other public place. I have connected both my smartphone and flash drive with no problem. I did have a problem with a downloaded pdf file, but I haven't had time yet to figure everything out. Online it seems as quick as any other computer. I am very pleased so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    good chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for the kid to do their homework. it's very easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Perfect for my kid!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter for Christmas, she loves it. Good size for what she needs it for.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    very nice computor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a dream one of my better buys,very handy and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed, Weight

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lap top to use, fast and easy, very light to carry around.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great computer for the novice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use to do everyday things. Surf the net and email. Facebook

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product for son.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for teenage son for general use and Google based OS. He loved it. Good basic laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    using for students at our local high school the students love them

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for beginners.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how easy it is to use this computer. Great for school work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great laptop for a non-techy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to operate for someone who doesn't use electronics often

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    simple to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    simple to use with minimum options for confusion and easy setup

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Has major issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned my first HP Chromebook because it kept going to an awe snap screen saying memory was full and it was 3 days old. Went to google and did the trouble shoot suggestions they were of NO help. I replaced the Chromebook with an exact replacement. The same problems have started happening with this one also. It is like it does not have the ability to handle what it needs to even operate with only 2 pages up at a time it also stalls and takes minutes to move. This is my third HP Chromebook the first lasted a 18 months, long enough for the warranty to expire. I had extended warranty on it but the warranty company nor HP would honor it because I added damage coverage to the extended warranty and caused ext warranty to run simultaneously which was not mentioned anywhere that the warranty would no longer be extended but would end at same time as mtg warranty. What is the point in that??

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 4 out of 5 stars

    Awesome computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is awesome. it's easy to use convenient and lightweight. It takes care of all my everyday serving needs. It's a great product at a great price!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    great product fast internet access

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was looking for a good looking chromebook with a nice size screen. would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. I purchased this HP Chromebook for my mom. She kept getting viruses on her laptop and I wanted her to have something simple to use. My family has 2 Chromebooks and love them so I thought it would be a great item for her. Start up is quick, it is simple to use, and the 14 inch screen is great. She loves it and said she never uses her regular laptop anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I was looking for. Works great for what I needed

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    just what I wanted .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my chrome book , it holds a great charge , it is very lightweight . Then the cherry on the top is ...... Best Buy put it on sale about 14 day later , all I had to do was bring my receipt in they gave me a price adjustment . ($50.00 ) . Thank you best buy !

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Chromebook works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Chromebook for my daughter to use for 8th grade. Chromebooks are required for almost all of her classes. We read several reviews and ended up purchasing this one 6 weeks ago. It gets used for several hours each weekday and even on some weekends. It was easy to get set up and has been flawless since purchasing. Would recommended this to anyone in the market.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great price and functionality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the chromebook for my fiancé. We have had no problems with it. Battery life last quite a while, it's very fast running and opening applications. Overall very satisfied.

    I would recommend this to a friend