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Customer Ratings & Reviews

Your price for this item is $136.99
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The comparable value price is $249.00

Customer reviews

Rating 4.5 out of 5 stars with 1068 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the 14" Chromebook for its ease of use, light weight, and compact size, finding it to be a great value for the price. Positive feedback also highlights the device's battery life and performance for everyday tasks like web browsing. However, some users mention limitations regarding screen resolution and storage capacity, while others note compatibility issues with certain software. The operating system's limitations were also a point of concern for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,068 reviews
  • Rated 3 out of 5 stars

    One step forward, two back.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Chromebook replaced a three year old HP Chromebook. The new model has a nice no-glare screen. But the processor speed is sub-par. The only plus was the ease of acquiring files and apps from the old Chromebook.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good for purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is ok for price and purpose of our purchase which was to be able to internet browse from various rooms in house. Screen clarity is not great and not compatible with several of my devices, such as Fitbit.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for internet only

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have done more research. You can’t do much but search the internet with this. My son was hoping to download games, but he can only do that from the playstore. It’s just a glorified smartphone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    It’s ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No visible Caps button you have to do too much to get a letter capitalized which for me is very time consuming. No drive to okay cd’s, video, movies.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mediocre

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a really good chrome book until the battery started having problems. Changed the battery for a new one and lost the mouse function.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Only good if using minimlly

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up giving this laptop away to my younger nephew. It has very little capability. Definitely for starters

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great notebook for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not happy to buy the HP Chromebook at $223.00 open box just to find out that Best Buy put the HP Chromebook on sale for $199.99 brand new.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No ethernet port

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter likes it. She had the same Chromebook for 2 years and it died. Just died. Geeks couldn't fix it. Hope for a longer life with this one.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't realize that this was a chrome book laptop therefore I can't download any apps or get any other internet source besides google chrome.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    product itself good - software SUCKS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not exactly user friendly. I am used to Google and to windows, and to save a file or to find a file is VERY hard to do. Not user friendly.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok computer but screen bad for eye

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is OK for browsing internet Minimal functionality You cannot code in Python or Java with it Low resolution hurts eyes bad

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Labtop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My coworkers ask me why did I buy the chrome book I was like its on sale didn't know I could have bought a tablet so had to take it back

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I was expecting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer was very different during set up. I would likely not purchase a Chromebook again, but it is still a good machine itself.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price, Weight

    Rated 5 out of 5 stars

    GREAT BUY!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these the battery life is great. I have dropped it multiple times still works, it is super light and thin enough. Best laptop I have ever used and this one was half the price of other models I have had. I also used google docs to write papers for college never needed word just save as a docs file and forward to professor and does all the same stuff for free!! This is not made for gaming but is great for what most peope do , streaming videos, shoppping, playing candy crush, paying bills etc...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Research

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer itself is cool, but reaseach this item because you cannot download apps. It’s basically only good for surfing the net.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Useless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a bird, it's a plane, nope, it's just an oversized smartphone actually it does less than a smartphone.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 1 out of 5 stars

    Worthless

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beware of budget laptops like this. Super slow. More importantly, there's not enough space for Windows 10 update! So I get alert notices constantly and can't do anything about it. Apparently no space to add memory. Tempted to take a hammer to it since it's useless.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen resolution

    Rated 2 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a clear screen not a matte screen. Computer itself was ok.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay for some

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t lik th fact that I was not able to download anything I normally download on my computers.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reviews online were great and the computer worked great until it was time to charge. The computer had a defect which wouldn't allow the charger to connect properly. Best buy was awesome about the return.

    No, I would not recommend this to a friend