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Customer Ratings & Reviews

Your price for this item is $136.99
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The comparable value price is $249.00

Customer reviews

Rating 4.5 out of 5 stars with 1068 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the 14" Chromebook for its ease of use, light weight, and compact size, finding it to be a great value for the price. Positive feedback also highlights the device's battery life and performance for everyday tasks like web browsing. However, some users mention limitations regarding screen resolution and storage capacity, while others note compatibility issues with certain software. The operating system's limitations were also a point of concern for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,068 reviews
  • Rated 3 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Limited functionality. Not very compatible wit other products.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an average chromebook with minimal specs. You get what you pay for

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad but certainly not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for cheap web browsing. Battery has been disappointing.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen resolution

    Rated 1 out of 5 stars

    does not work- screen blacks out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first time my daughter tried to do anything the screen blacked out. We returned and order a replacement. The replacement had the exact same issue so we returned that item as well. We are now trying to find a Chromebook that actually works.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Difficult to navigate.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First Chrome book. Hard to navigate. Hard to set up printer.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok pc for standard Internet surfing and streaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personally i would prefer a pc with a more forgiving OS

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sleek design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a deal to begin with. Like the white color.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its too soon to know if the product is OK or not.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its too soon to know for sure if the product is OK or not

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for a kid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for a child. Could not play all games he wanted.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Google play

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop, cant play games from google play though

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy with product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop and had to return unhappy w

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Didn’t satisfy my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just wanted to do simple assignments for school and the HP Chromebook had too many restrictions to use. It doesn’t even have a caps lock button. So I exchanged this for a simple Lenovo laptop that was cheaper and did everything I needed it to do.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't do some of the basic things like any other laptop. If you need to download anything, if it is not compatible then you can't use it. No one can open any of the documents I send them.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Operating system

    Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this computer immediately. There was no operating system. It was basically a glorified phone with a keyboard.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Super Basic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t really do much with this. I wanted a new pc for video editing and this was not it. Pretty much only for basic functions like web surfing, homework,etc.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a college computer and it wasn’t what I was looking for. I had to give this computer to my youngest niece for her online extra credit homework.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok, but slow. Not an impressive machine. One gets what they pay for; and I wish I had paid a little more for a more fully functioning device

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing really Best Buy did but came to find out the chromebook is just like a fancy smartphone, not for a college student to do assignments on!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    First chrome notebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned the product only because I had a hard time with chrome after being used to iPads and laptops with apps.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Just what I needed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first, I was a little hesitant on buying this because it doesn't use windows. If you are used to using windows (like I am), it will take a bit of a adjustment to find similar apps that meets your needs. I am happy to say, I love this Chromebook already, its easy to use & I am a college student too. This Chromebook shows you the apps that it can use & it shows you what you may be used to using on Windows (it can't use windows). So it's telling you directly where you can go, so you don't waste any time searching for compatible apps.

    I would recommend this to a friend