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Customer Ratings & Reviews

Your price for this item is $136.99
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The comparable value price is $249.00

Customer reviews

Rating 4.5 out of 5 stars with 1068 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the 14" Chromebook for its ease of use, light weight, and compact size, finding it to be a great value for the price. Positive feedback also highlights the device's battery life and performance for everyday tasks like web browsing. However, some users mention limitations regarding screen resolution and storage capacity, while others note compatibility issues with certain software. The operating system's limitations were also a point of concern for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,068 of 1,068 reviews
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Won't download apps from google play store

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this knowing this was a chromebook and not a PC like laptop. The reason I did this is because I assumed (serves me right) that I could download all the things at least that I have on my android phone. Alas - not the case. This model does not let you download most of the stuff on google play store. I can't even download an application that I use to gain remote access to my work computer that I actually have on my phone. So I am still going to have to buy another computer if I want to use it for work.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen resolution

    Rated 1 out of 5 stars

    Screen issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank goodness we bought this during the extended holiday return period. Was a gift for our daughter. We charged it overnight and when we went to set it up the screen flickers and glitches. Tried to reset it and turn it off and back on and that did not help. Very poor quality and cheap for HP product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for school

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for School. My wife is able to do everything she needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it and I am still using mine and it is my best friend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not enough memory

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    32 gigabytes is not enough hard drive space to do anything. You can't expect everything to be cloud base. These things catch virus no way to install antivirus everything has to be run external which slow everything down. No office or suite can even fit on this thing so everything you do you have to be online worse idea ever.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Computer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This google computer is absolutely horrible. The entire system needs to be updated. If you are not familiar with google docs, DON'T BUY THIS COMPUTER! Simple tasks such as typing a paper in word takes hours because the system keeps rebooting. I have not had the computer a year yet. Google docs should not be required to type a paper! You should not need internet access to type a paper... im frustrated and disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't bother

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is chrome laptop - i order it ,went to the store to match it ,they call corporate and play around like i'm the only one with this problem and denied any matches and also this is still on the page,had to return it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Meh

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is good for doing absolutely NOTHING :) you legit can't do anything good, or worthwhile on the laptop.. THANKS!

    No, I would not recommend this to a friend